Several studies have reported algorithm aversion, reflected in harsher judgments about computers that commit errors, compared to humans who commit the same errors. Two online studies ( N = 67, N = 252) tested whether similar effects can be obtained with a referential communication task. Participants were tasked with identifying Japanese kanji characters based on written descriptions allegedly coming

How does media shape and reflect right-wing rhetoric in the U.S.? Theories of media effects have moved towards networked approaches to agenda setting and framing, but it remains uncertain how issue attributes or frames emerge in the U.S. media ecosystem in which users themselves can shape political rhetoric through discussion on social media. We provide the largest test to date of the different predictions

The advancement of artificial intelligence (AI) has expanded the potential for human-machine communication and collaboration in complex contexts, necessitating AI to exhibit human-like behavior in order to align with its human counterpart. Consequently, understanding human behavioral traits becomes advantageous for developing AI agents that resemble humans. This study investigated how individuals process

The Dunning-Kruger effect describes how poor performers overestimate their abilities while top performers underestimate their abilities. This study explores whether this effect explains the ineffectiveness of cross-cutting discussions in reducing affective polarization. We propose a moderated mediation model in which the relationship between cross-cutting discussion (wave 1) and affective polarization

Since Internet pornography (IP) is widespread and can become problematic for some users, investigating the personality traits which correlate with its consumption is important. Though many studies have been conducted on the relationship between IP, personality traits, and attachment, no meta-analysis has been conducted to synthesize this literature. We aimed to address this gap through a meta-analysis

The superdiffuser model predicts that the diffusion of a new behavior can be accelerated if superdiffusers (people who are connectors, persuaders, and mavens) are recruited to promote the behavior. We propose an expanded model where the importance of these traits varies by network structure and other network member characteristics. We assessed the plausibility of these proposed moderators using a simulation

Widespread concerns about the pervasiveness of misinformation have propelled one antidote to the center of scholarly attention: the journalistic fact check. Yet, fact checks often do not work as intended. While most fact checks are text only, a compelling theoretical argument can be made for using a video format instead. In this pre-registered experiment conducted in Germany ( N = 1,093), we investigated

Mass layoffs offer a unique and understudied context to understand how affected workers communicate the involuntary, collective nature of their organizational exit. In this study, we explored the communicative strategies that workers affected by mass layoffs in the technology industry used to engage in impression management by analyzing LinkedIn posts ( N = 362). Our findings showed that workers engaged

This study investigated the dilemmas faced by emerging adults serving as supporting siblings (SS) for their sibling with depression (SWD). A thematic analysis of 49 interviews revealed the family system as central to sibling depression. Family histories of dysfunction contributed to SWDs’ lasting symptoms, prompting SSs’ felt obligation to their sibling. SSs managed mental health communication in the

This paper provides a philosophical discussion of moderators and person-specific differences (referred to as “hedges”) in research on media effects. It is shown that while, historically, the reliance on hedges has been regarded as a sign of theoretical sophistication (the “hedges-as-progress-perspective”), it has left the field behind in a maze of epistemological problems. The paper therefore urges

Guided by relational turbulence theory (RTT), this intensive longitudinal study examined how within-person daily fluctuations in relationship uncertainty corresponded with individuals’ decisions to engage in daily enacted relationship talk. Using a person-specific approach, this study also examined how individuals’ attachment insecurity predicted within-person differences in month-long processes predicted

The widespread dissemination of misinformation has become a global concern. A recommended solution is to improve people’s ability to discern true from false information through appropriate media literacy education programs. This meta-analysis quantitatively synthesized the results of 49 experimental studies ( N = 81,155) that examined the efficacy of media literacy interventions in mitigating misinformation

Message fatigue is a state in which people believe they have received too many similar messages conveying redundant information and feel a sense of exhaustion and boredom with those messages. A growing body of work suggests message fatigue inhibits persuasion, and a meta-analytic review can help to evaluate the strength and direction of the relationship between message fatigue and persuasive outcomes

This study examines the effects of geographical variations in diversity on political communication within the context of partisan media and audiences. Partisan heterogeneity, as an indicator of political diversity, was conceptualized as a geographical context of the distribution of party preferences within a county. Using a set of nationwide panel survey data with county-level statistics, we conducted

This experiment (N = 1,241) investigates the impact of code-mixing, defined as the use of more than one language, on processing fluency, narrative engagement, and cross-cultural attitudes. Using a sample of native English speakers located in the United States, we found that narratives that include code-mixing, a common feature of intercultural communication, felt more difficult to process and, in turn

Given growing interest in the potential importance of news literacy around the world, a theoretically grounded and empirically validated measure of news literacy is essential. Building on existing theory, we developed and validated a 15-item true/false measure of news literacy knowledge. This measure comprehensively operationalizes the five C’s of news literacy—context, creation, content, circulation

Sexualization is a prominently studied dimension of how media content contributes to problematic outcomes for women (e.g., self-objectification). In video game contexts, scholars have debated whether portrayals of powerful characters may disrupt undesirable outcomes of sexual objectification. In two studies, we experimentally manipulated sex appeal cues and strength cues in female characters. Participants

This essay explicates a middle range theory to predict and explain the propagation and magnification of hate messages on social media. It builds upon an assumption that people post hate messages in order to garner signals of social approval from other social media users. It articulates specific propositions involving several constructs, including signals of social approval, disapproval, and sufficiency

The present research draws from the work in narrative transportation to examine the impact of problematic news consumption (PNC) on increased political hostility among partisans. Because individuals with high levels of PNC tend to become absorbed and fixated on the mediated political world, which is filled with exaggerated depictions of political conflict, they should be more prone to view those who

The smartphone occupies a substantial part of adolescents’ daily life, from the moment they wake up to, for some, well beyond their bedtime. The current study compared the impact of adolescents’ daytime, pre-bedtime, and post-bedtime smartphone use on their sleep quality. In addition, it explored the differential effects of lean-back and lean-forward smartphone apps. We collected data from 155 adolescents

Communication research has long explored the association between media trust and news consumption. However, the strength and direction of this relationship have remained elusive. This study suggests a new approach for investigating these complex relations, differentiating between usage and trust associated with different sources over time. Focusing on the 2022 French election and drawing on data from

Based on interviews with app-based gig workers, this study uses Ganesh’s managing surveillance framework to explore relentless visibility and sousveillance (e.g., resistance, activism) to understand how app-based gig workers are being watched, watch others, and experience the economics and authoritative powers of gig work. Findings demonstrate how the intentionally designed technological aspects of

Do existing social inequalities translate into social media privacy management? This study examined racial/ethnic differences in privacy concerns and privacy management behaviors on social media to evaluate empirical evidence for an online privacy divide in the U.S. In addition, we tested two prominent theoretical perspectives–resource-based and identity-based explanations–for such divides. Results

Could a subtle shift in the language used by chatbots improve service interactions? This research suggests that a chatbot’s use of interjections (e.g., “wow” and “hmm”), can shape consumer attitudes and behaviors. Four experiments demonstrate that consumers are more satisfied, more willing to purchase, and more likely to remain loyal when chatbots use interjections. The studies find support for a sequential

How do we know when someone knows us? Does it matter whether the knower is a human or a machine? Following the theory of interpersonal knowledge, a between-subjects experiment investigated whether a doctor’s incorporation of individualized knowledge about a patient’s social or medical history enhances doctor-patient relationships in online conversations. Patients in this study conversed with either

Do people trust journalists who provide fact-checks? Building upon research on negativity bias, two studies support the hypothesis that people generally trust journalists when they confirm claims as true, but are relatively distrusting of journalists when they correct false claims. In Study 1, participants read a real fact-check that corrected or confirmed a claim about politics or economics. In Study

While recommendation algorithms have significantly empowered human communication process, there is an emerging scholarly and societal concern regarding the potential discrimination inherent in algorithmic decision-making. The present study employs a novel agent-based testing approach to conduct an automated audit of the Douyin algorithm’s recommendations for health-related videos, aiming to investigate

This study examined the psychological mechanisms underlying the persuasive effects of moral reframing—matching message content to recipients’ core moral foundations—by focusing on processing fluency, message processing depth, and self-affirmation as mediators. An online experiment conducted in South Korea demonstrated that, across two policy issues, moral reframing promoted processing fluency and self-affirmation

Latina/o/x/e families who experience migration-related separation face the heart-wrenching decision to live apart from each other, often to obtain better life opportunities for the entire family. In these situations, children live in a country separate from one or more parents, while a primary caregiver (e.g., the other parent, a grandmother, an aunt) looks after the children. Utilizing semi-structured

Four studies examine the appeal of protagonists who are sometimes immoral in real-world (Studies 1 & 2) and fictional (Studies 3 & 4) settings. In both, character appeal is influenced by the combination of moral/immoral behaviors a protagonist performs and their moral/immoral behavior relative to another person’s (i.e., their moral superiority/inferiority). Additionally, Study 2 examines the effect

Media use varies between persons (person-specific variation) and within persons (situation-specific variation, that is, the same individual uses media differently across situations). Understanding the relative importance of these two levels of variation in media use is fundamental to theory building as it helps determine whether theories of media use should focus on person- or situation-specific factors

There has been much debate about how cultural differences between ethnic groups may affect the cohesion of multicultural societies. Still, we know little about the extent to which cultural differences between groups also materialize into behavioral differences, especially in online settings. To study this, we conducted an experiment in which second-generation Moroccan and Turkish Dutch participants

Integrating theories from relationship management, organizational socialization, and leadership communication, the current study examines how an essential component of internal communication—leaders’ use of motivating language—can facilitate newcomers’ socialization, strengthen their relationship with the organization, and promote psychological well-being over time. Our findings, based on a two-wave

Psychological reactance theory suggests that the higher the threat-level of persuasive messages, the higher the reactance. Previous research has revealed ways to manipulate messages to either arouse or reduce psychological reactance. By contrast, the current work compares people’s reactance across different target actions while keeping the threat-level of the message consistent. We propose that reactance

The aim of this article is to present a systematic review and meta-analysis of the literature on the relationship between immersive media and prosociality, specifically in the discipline of social issues. The search was conducted in January 2023 and included research published up to and including 2022. Both parts of the review consider 43 studies. For the meta-analysis, by combining these studies we

The COVID-19 pandemic had a detrimental impact on adolescent mental health, but few studies have explicitly compared adolescents’ mental health across countries, nor have they explored how different uses of media by adolescents in different countries may serve as protective or detrimental factors. To explore these associations, we use data collected from 958 South Korean adolescents and 1,253 United

Meaningful movies can serve as an anxiety buffer against the fear of death, unless death plays a central role in the movie. This invites the question what happens when death is central to a movie storyline. The present research introduces and tests the so-called fear transcendence route, a second terror management route in which meaningful movies about death invite viewers to virtually confront and

This mixed-methods study investigates whether online vigilance promotes mental fatigue, and whether this effect is greater when under pressure to be available online. Additionally, it examines whether passively sensed smartphone behavior can serve as a digital proxy for online vigilance. Data were collected from 1,315 adult participants, who received 84 experience sampling questionnaires over 14 days

Risk information avoidance (RIA) has become an increasingly ubiquitous behavior for people to deal with massive volumes of information. Given its detrimental impact, abundant studies were conducted to explore its antecedents. Nevertheless, the results are scattered and, in some cases, inconsistent. We thereby conducted a meta-analysis to present a synthesis of the current findings by identifying the

This study analyzes survey data from 206 trans workers to test the premises of crystallized self theory by exploring how perceived authenticity and identity communication (i.e., explicit outness, implicit outness, and covering) relate to job and life satisfaction. Perceived authenticity was positively related to explicit outness (overt communication sharing trans identity) and implicit outness (advocacy

While social media is assumed to exacerbate adolescents’ depressive symptoms, research findings are ambiguous. One way to move the field forward is by looking beyond time spent on social media and considering subjective experiences. The current three-wave longitudinal panel study examines the within- and between-person relations between adolescents’ self-worth dependency on social media feedback and

Given the vast amount of permanently available entertainment content and the high pleasure that viewers derive from it, the question of when and why users disengage from a media entertainment viewing session becomes more pressing. We argue in this paper that communication theories lack a conceptualization of the disengagement part of the communication process. The study presents a novel dynamic view

Active listening is a promising communication technique to positively affect interactions and communication outcomes. However, theoretical propositions regarding its direct effects on interactions have rarely been empirically investigated. In the present research, we studied the role of naturally occurring active listening in the context of videotaped and coded integrative negotiations. Lag sequential

The growing adoption of artificial intelligence in journalism has dramatically changed the way news is produced. Despite the recent proliferation of research on automated journalism, debate continues about how audiences perceive and evaluate news purportedly written by machines compared to the work of human authors. Based on a review of 30 experimental studies, this meta-analysis shows that machine

Guided by psychological reactance theory, we examined the effects of language features on arousing reactance and communication outcomes. Results of a 2 (controllingness; high/low) × 2 (concreteness; concrete/abstract) × 2 (restoration postscript; present/absent) × 3 (accent; Standard American English [SAE]/Indian [non-SAE]/text-based message) between-subjects design ( N = 1,099, studies 1 and 2), revealed

Can news avoidance be considered a stable personal “trait,” adhering to a specific group of consistent news avoiders, or is it rather a volatile “state” reflecting temporal variations in audience practices? Based on a five-wave panel survey collected in Sweden during the coronavirus pandemic, we show that selective avoidance of news about the pandemic varies both between persons, representing consistency

Research has investigated emotional responses to perceived political incivility but not whether aspects of emotionality may be perceived as uncivil. When politicians display or evoke anger, they may increase democratic participation; however, because manifesting or evoking some negative emotions suggests disrespect—a central component of extant conceptualizations of political incivility—displaying

Although users’ expectations of a chatbot’s performance could greatly shape their interaction experience, they have been underexplored in the context of social support where chatbots are gaining popularity. A 2 × 2 experiment created expectancy violation and confirmation conditions by matching or mismatching a chatbot’s expertise label (expert vs. non-expert) and its interactional contingency (contingent

Organizational listening is critical in times of change, especially for organizations that must meet diverse stakeholder interests. Organizations’ views on who they are—whether they are altruistic or self-oriented entities—may shape organizational listening practices in meaningful ways. To explore the undertheorized topic of organizational listening, we conducted a mixed-method sequential explanatory

Research has supported the effectiveness of narratives for promoting health behavior, but different narrative presentation formats (serial vs. episodic) have seldom been compared. Suspense theories...

Research on political partisans suggests that social media offer ideal playing fields for the group game of politics. This study considers how political and social identities interact to influence ...

This study expanded the communicative ecology model of successful aging (CEMSA) to include communication about religion. Older adults (N = 272, MAge = 64.96 years) reported on the most important me...

Much research documented the influence of music on various behaviors, including substance use and delinquency. Yet, less is known about its influences on dimensions that are crucial for behavioral ...

We propose a three-pronged framework to study discourses surrounding social media activism initiated by networked counterpublics: personalized expressions that share stories and support, demands fo...

This study examined whether incidental exposure (IE) to climate content on social media can foster online climate change engagement among mid-to-late adolescents, using two-wave panel data (Nw1 & w...

This study compares two explanations why some journalists are targeted more than others, both by general digital hostility and specifically by identity-based hostility, job-related hostility, and s...

Adoption of mobile devices (e.g., smart phones and tablets) has popularized a neck-down posture during media consumption that is different from the traditional upright body posture for video viewin...

An experiment was conducted to better understand how impression management concerns and the communication medium influence the messages produced by support seekers during supportive conversations. ...

This study examined the relationship between perceptions of relational history, namely, past relational challenges, and everyday social interaction experiences. In efforts to build upon and extend ...