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Understanding service ecosystem dynamics: a typology Journal of Service Management (IF 10.6) Pub Date : 2024-05-09 Nabila As’ad, Lia Patrício, Kaisa Koskela-Huotari, Bo Edvardsson
Purpose The service environment is becoming increasingly turbulent, leading to calls for a systemic understanding of it as a set of dynamic service ecosystems. This paper advances this understanding by developing a typology of service ecosystem dynamics that explains the varying interplay between change and stability within the service environment through distinct behavioral patterns exhibited by service
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Reflexive Quantitative Research Academy of Management Review (IF 16.4) Pub Date : 2024-05-10 Jukka Luoma, Joel Hietanen
Academy of Management Review, Volume 0, Issue ja, -Not available-.
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The role of employee empathy in forming brand love: customer delight and gratitude as mediators and power distance belief as a moderator Journal of Service Management (IF 10.6) Pub Date : 2024-05-10 Laee Choi, MiRan Kim, Soyeon Kim
Purpose This study explores the influence of employee empathy on brand love, which subsequently affects customer advocacy, willingness to pay more (WTPM) and tolerance of failure. Additionally, it investigates the mediating role of customer delight and gratitude in connecting employee empathy with brand love and the moderating effect of power distance belief (PDB) between employee empathy and customer
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Metaverse Management as Urban Planning: Lessons from Paradise (Nevada) Calif. Manag. Rev. (IF 10.0) Pub Date : 2024-05-08 David R. Clough, Andy Wu
Metaverse architects face challenges akin to urban planners developing a new city: multiple stakeholders must coordinate on technical standards for interoperability and establish social consensus around specific choices. The article presents an analogy between the metaverse and the Las Vegas Strip in the unincorporated town of Paradise, NV, which arose in the mid-twentieth century as a focal destination
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Breaking Free or Locking In: How Socially Disadvantaged Individuals Achieve or Reject an Aspired Identity in an Entrepreneurial Context Academy of Management Journal (IF 10.5) Pub Date : 2024-05-06 Winnie Y. Jiang, Amy Zhao-Ding, Shelly Qi
Academy of Management Journal, Volume 0, Issue ja, -Not available-.
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Does Identification Hurt or Help Under Identity Threat? The Exacerbating Role of Identity Centrality on Feeling Offended and the Buffering Role of Coworker Solidarity on Identity-Protection Behaviors Academy of Management Journal (IF 10.5) Pub Date : 2024-05-06 Hana Huang Johnson, Elizabeth Umphress, Jay T. Bates, Shaun M. Parkinson, Leah D. Sheppard
Research on how identification impacts the experience of identity threat has uncovered mixed findings, which the current work helps resolve. We uncouple two conceptually distinct aspects of identification that research has conflated: identity centrality and solidarity. Identity centrality is focused inward on the extent to which an identity is important and salient to an individual, whereas solidarity
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Conceptualizing digital service: coconstitutive essence and value cocreation dynamics Journal of Service Management (IF 10.6) Pub Date : 2024-05-02 Gregory Vial, Camille Grange
Purpose This paper presents a new conceptualization of digital service anchored in a coconstitutive ontology of digital “x” phenomena, illuminating the pivotal role of the digital qualifier in the service context. Our objective is to provide a theoretically grounded conceptualization of digital service and its impact on the nature of the value cocreation process that characterizes digital phenomena
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Enhancing Causal Pursuits in Organizational Science: Targeting the Effect of Treatment on the Treated in Research on Vulnerable Populations Organ. Res. Methods (IF 8.247) Pub Date : 2024-05-02 Wen Wei Loh, Dongning Ren
Understanding the experiences of vulnerable workers is an important scientific pursuit. For example, research interest is often in quantifying the impacts of adverse exposures such as discrimination, exclusion, harassment, or job insecurity, among others. However, routine approaches have only focused on the average treatment effect, which encapsulates the impact of an exposure (e.g., discrimination)
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Unpacking the Star Life Cycle: Value Creation Across Stars’ Careers J. Manag. (IF 13.5) Pub Date : 2024-04-30 Matthew L. Call, Michael D. Howard, Jonathan Hendricks, Connor Idso
Extant research on stars has demonstrated stars’ immense direct and indirect contributions to value creation, yet it lags behind strategy scholarship, which has emphasized the dynamic nature of value creation associated with firms’ core resources. In particular, we lack knowledge regarding how stars’ knowledge creation varies across a star’s career. Drawing on insights from the stars and careers literatures
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Technology Emergence as a Structuring Process: A Complexity Theory Perspective on Blockchain J. Manag. (IF 13.5) Pub Date : 2024-04-30 Elona Marku, Maria Chiara Di Guardo, Gerardo Patriotta, David G. Allen
Drawing on complexity theory, we investigate the structuring processes and underlying mechanisms underpinning the emergence of a new technology. Empirically, we track the emergence of blockchain technology by examining international patents issued between 2009 and 2020. Our results indicate that technology emergence follows an evolutionary trajectory that progresses from disordered to structured interactions
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Type Diversity of Institutional Investors and Opportunistic Acquisitions J. Manag. (IF 13.5) Pub Date : 2024-04-28 Juan Bu, Wei Shi, Cheng Yin
Institutional investors of different types have been shown to exert differential influences on firm strategic decisions individually. Yet, research has largely overlooked how institutional investors of different types can collectively affect firm decision-making. This study investigates the legal type diversity of institutional ownership (hereafter “investor type diversity”) and its influence on corporate
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The data sharing conundrum: revisiting established theory in the age of digital transformation Supply Chain Management (IF 11.263) Pub Date : 2024-04-29 Giovanna Culot, Guido Orzes, Marco Sartor, Guido Nassimbeni
Purpose This study aims to analyze the factors that drive or prevent interorganizational data sharing in the context of digital transformation (DT). Data sharing appears as a precondition for companies to capture emerging opportunities in supply chain management and for product-related servitization; however, there are ongoing concerns, and data are often perceived as the “new oil.” It is thus important
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Keeping Movement in Mind: Workplace Identification and Mobilities Theorizing Academy of Management Review (IF 16.4) Pub Date : 2024-04-25 Thomas Calvard, Dawn Yi Lin Chow
Academy of Management Review, Volume 0, Issue ja, -Not available-.
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Socialization as a Political Arena: A Multi-Agent Interactionist Perspective to Understand Political Skill and Newcomer Socialization Rates Academy of Management Journal (IF 10.5) Pub Date : 2024-04-24 Yingxin Deng, Weipeng Lin, Yifan Song, Mo Wang, Di Cai, Jia Liu
Academy of Management Journal, Volume 0, Issue ja, -Not available-.
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Exploring customer engagement tensions when pursuing responsible business practices Journal of Service Management (IF 10.6) Pub Date : 2024-04-25 Andrew S. Gallan, Diogo Hildebrand, Yuliya Komarova, Dan Rubin, Ronen Shay
Purpose Designing and developing responsible business practices can create various tensions for service organizations. The purpose of this research is to develop a deeper understanding of the relationship between customer engagement (CE) and responsible business practices (e.g. environmental, social and/or governance [ESG], corporate social responsibility [CSR] and diversity, equity, and inclusion
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Closing the Innovation Performance Gap: Open Innovation in Military Bureaucracies Calif. Manag. Rev. (IF 10.0) Pub Date : 2024-04-24 Jasper Heeren, Vareska van de Vrande, Henk Volberda, Erik de Waard
This article explores the effects of open innovation on innovation performance in military bureaucracies. While the understanding of how bureaucratic organizations can benefit from open innovation is still limited, this study discovered that open innovation can have a negative effect on innovation performance. However, leveraging an innovative culture can lead to improved innovation performance in
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Customer experience (CX), employee experience (EX) and human experience (HX): introductions, interactions and interdisciplinary implications Journal of Service Management (IF 10.6) Pub Date : 2024-04-24 Anders Gustafsson, Delphine Caruelle, David E. Bowen
Purpose The purpose of this paper is to provide an overview of what (service) experience is and examine it using three distinct perspectives: customer experience (CX), employee experience (EX) and human experience (HX). Design/methodology/approach The present conceptualization blends the marketing and organizational behavior/human resources management (OB/HRM) disciplines to clarify and reflect over
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Analyzing Social Interaction in Organizations: A Roadmap for Reflexive Choice Organ. Res. Methods (IF 8.247) Pub Date : 2024-04-22 Linda Jakob Sadeh, Avital Baikovich, Tammar B. Zilber
This article proposes a framework for reflexive choice in qualitative research, centering on social interaction. Interaction, fundamental to social and organizational life, has been studied extensively. Yet, researchers can get lost in the plethora of methodological tools, hampering reflexive choice. Our proposed framework consists of four dimensions of interaction (content, communication patterns
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Mobilizing New Sources of Data: Opportunities and Recommendations Academy of Management Journal (IF 10.5) Pub Date : 2024-04-18 Denis A. Grégoire, Anne L. J. Ter Wal, Laura M. Little, Sekou Bermiss, Reddi Kotha, Marc Gruber
Academy of Management Journal, Volume 67, Issue 2, Page 289-298, April 2024.
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Simulating Virtual Organizations for Research: A Comparative Empirical Evaluation of Text-Based, Video, and Virtual Reality Video Vignettes Organ. Res. Methods (IF 8.247) Pub Date : 2024-04-17 Anand P. A. van Zelderen, Theodore C. Masters-Waage, Nicky Dries, Jochen I. Menges, Diana R. Sanchez
Due to recent technological developments, vignette studies that have traditionally been done in text or video formats can now be done in immersive formats using virtual reality—but are such virtual reality video vignettes superior to traditional vignettes? To address this question, we examine participants’ experiences within a fictitious organization by comparing their responses to a relevant and particularly
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Advancing Qualitative Meta-Studies (QMS): Current Practices and Reflective Guidelines for Synthesizing Qualitative Research Organ. Res. Methods (IF 8.247) Pub Date : 2024-04-17 Stefanie Habersang, Markus Reihlen
Qualitative meta-studies (QMS) have emerged as a promising methodology for synthesizing qualitative research within organization and management studies. However, despite considerable progress, increasingly fragmented applications of QMS impede the advancement of the methodology. To address this issue, we review and analyze the expanding body of QMS in organization and management studies. We propose
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How and when effective customer journeys drive brand loyalty: the role of consumer-brand identification Journal of Service Management (IF 10.6) Pub Date : 2024-04-16 Bernd F. Reitsamer, Nicola E. Stokburger-Sauer, Janina S. Kuhnle
Purpose Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although previous research has confirmed its importance for driving brand attitudes and loyalty, the role of consumer-brand identification as a social identity-based influence in this relationship has not yet been discussed
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A Values-Complementarity Model of Social Movement Influence on Entrepreneurship J. Manag. (IF 13.5) Pub Date : 2024-04-15 J. Jeffrey Gish, Lauren Lanahan, Joshua T. Beck
Social movements have long held noteworthy effects on organizations and industries by deliberately seeking to alter firms’ actions to align with the movements’ values. In the present research, we examine the possibility of nondeliberative effects of social movements on entrepreneurial activities. We posit that social movements elevate values that enhance market conditions and encourage entrepreneurship
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Customers, Markets, and Five Archetypical Value Creation Logics: A Review of Demand-Side Research in Strategic Management J. Manag. (IF 13.5) Pub Date : 2024-04-15 Jens Schmidt, Richard Priem, Paola Zanella
Scholars have examined the role of customer preferences, and demand-side characteristics more generally, in varied core strategy areas like market entry and timing, diversification, positioning, resource reallocation, and firm adaptation, among many others. We review this diverse demand-side literature and develop an empirical classification that identifies five archetypical customer value-creation
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Narcissism at the CEO–TMT Interface: Measuring Executive Narcissism and Testing Its Effects on TMT Composition J. Manag. (IF 13.5) Pub Date : 2024-04-13 Sebastian Junge, Lorenz Graf-Vlachy, Moritz Hagen, Franziska Schlichte
Extant strategic leadership literature has established the substantial and nuanced implications of narcissism in chief executive officers (CEOs) for firm outcomes, and psychological research on narcissism in groups highlights the importance of narcissism for interpersonal dynamics. However, there is little research on strategic leaders’ narcissism and the CEO–top management team (TMT) interface, especially
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A Framework for Detecting Both Main Effect and Interactive DIF in Multidimensional Forced-Choice Assessments Organ. Res. Methods (IF 8.247) Pub Date : 2024-04-13 Kai Liu, Yi Zheng, Daxun Wang, Yan Cai, Yuanyuan Shi, Chongqin Xi, Dongbo Tu
In recent decades, multidimensional forced-choice (MFC) tests have gained widespread popularity in organizational settings due to their effectiveness in reducing response biases. Detecting differential item functioning (DIF) is crucial in developing MFC tests, as it relates to test fairness and validity. However, existing methods appear insufficient for detecting DIF induced by the interaction between
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Linguistic Inclusiveness in Organizations: A Russophone Bank in Post-Soviet Kazakhstan Academy of Management Journal (IF 10.5) Pub Date : 2024-04-11 EunJoo Koo, Anna Kim
Organizations increasingly operate in diverse languages to serve external stakeholders, yet often adopt monolingual practices for internal work processes. As language is both a skill and a source of identity, low-status language speakers may experience identity-based exclusion in such organizations, regardless of their common corporate language skills. We thus explore how linguistic inclusiveness can
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The Paradox of Spatial and Relational Embeddedness: Tie Reinitiation after a Trust Violation Academy of Management Journal (IF 10.5) Pub Date : 2024-04-09 Pankaj Kumar, Agnieszka Nowinska, Akbar Zaheer
How does embeddedness—spatial and relational—influence interfirm tie reinitiation when trust is violated? The taken-for-granted relationship between prior ties and repeat tie formation becomes complex when trust violations are introduced. Two divergent schools of thought emerge: an “embeddedness as a buffer” logic, wherein embedded partners may be more forgiving, versus an “et tu Brute” logic, wherein
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Beyond templates: methodological reporting practices and their impact in qualitative service research Journal of Service Management (IF 10.6) Pub Date : 2024-04-05 Aku Valtakoski, Besma Glaa
Purpose The study aims to promote the use of qualitative methods in service research by investigating how these methods are reported in service journals, how the level of reporting has evolved and whether methodological reporting influences the downloads or citations received by qualitative articles. Design/methodology/approach Methodological reporting practices were identified through content analysis
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Interdependent Formation of Symbolic and Regulatory Boundaries: The Discursive Contestation Around the Home-Sharing Category J. Manag. (IF 13.5) Pub Date : 2024-04-10 Patricia Klopf, Johann Fortwengel, Michael Etter
The formation of boundaries between established and emergent categories is a complex social process. Therein, our understanding of how symbolic boundaries translate into regulatory boundaries is underdeveloped. Extant research either treats laws and regulations for categories as given or assumes a seamless translation of a symbolic into a regulatory boundary. This sidelines that market participants
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To replicate or to renew your business model? The performance effect in dynamic environments Long Range Plan. (IF 7.825) Pub Date : 2024-04-10 Cornelis V. Heij, Henk W. Volberda, Rick M.A. Hollen
It is often assumed that business model innovation drives firm performance, especially when firms operate in highly dynamic environments. However, despite the rise in research on business models, there is little systematic evidence of how various levels of environmental dynamism actually influence the performance effects of two basic types of business model innovation, namely replication (i.e., scaling
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The impact of Industry 4.0 technologies on the resilience of established cross- border supply chains Supply Chain Management (IF 11.263) Pub Date : 2024-04-03 Mike Brookbanks, Glenn C. Parry
Purpose This study aims to examine the effect of Industry 4.0 technology on resilience in established cross-border supply chain(s) (SC). Design/methodology/approach A literature review provides insight into the resilience capabilities of cross-border SC. The research uses a case study of operational international SC: the producers, importers, logistics companies and UK Government (UKG) departments
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How do joint ventures and non-equity strategic alliances impact the complexity of the supply chain and thus supply chain performance? Supply Chain Management (IF 11.263) Pub Date : 2024-04-04 Frank Bodendorf, Sebastian Feilner, Joerg Franke
Purpose This paper aims to explore the significance of resource sharing in business to capture new market opportunities and securing competitive advantages. Firms enter strategic alliances (SAs), especially for designing new products and to overcome challenges in today’s fast changing environment. Research projects have dealt with the creation of SAs, however without concrete referencing the impact
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CEO Power: A Review, Critique, and Future Research Directions J. Manag. (IF 13.5) Pub Date : 2024-04-08 Sibel Ozgen, Ann Mooney, Yuyang Zhou
CEO power has been extensively studied across various disciplines and country contexts. Despite the exponential growth of research, there has been limited effort to integrate the vast body of literature. Using bibliometric and other analytical techniques we apply to the 580 articles in our review, we identify and discuss the topics and major research streams considered in CEO power research and their
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Applying Event System Theory to Organizational Change: The Importance of Everyday Positive and Negative Events J. Manag. (IF 13.5) Pub Date : 2024-04-08 Tina Kiefer, Laurie J. Barclay, Neil Conway
Decades of research have examined how employees experience organizational-level change events (e.g., “the merger”). However, employees can also experience “everyday change events” that occur at the individual-level as the change becomes routinized for their jobs. That is, individuals can react to organizational change events that are occurring at different hierarchical levels. Drawing on event system
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Capable Fish or Deficient Ponds? A Meta-Analysis of Consequences, Mechanisms, and Moderators of Perceived Overqualification J. Manag. (IF 13.5) Pub Date : 2024-04-05 Meishi Liao, Melody Jun Zhang, Joel B. Carnevale, Chengquan Huang, Lin Wang
Perceived overqualification (POQ) has traditionally been seen as an undesirable employment situation associated with negative outcomes. However, recent research suggests that POQ may have positive implications for both employees and organizations. Despite the growing literature on this topic, scholars have offered numerous explanatory mechanisms for linking POQ with its work outcomes, and inconsistent
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The Lean Impact Start-Up Framework: Fueling Innovation for Positive Societal Change J. Manag. (IF 13.5) Pub Date : 2024-04-05 Sophie Bacq, Stephanie Wang
How can innovative solutions to address societal grand challenges be cultivated in a pragmatic and impactful way? In this article, we propose the “lean impact start-up” framework, which integrates the principles of the lean start-up methodology with fresh perspectives from new stakeholder theory—and specifically, stakeholder governance. The lean impact start-up framework is characterized by its experimental
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Digital Platform Grafting: Strategies for Entering Established Ecosystems Calif. Manag. Rev. (IF 10.0) Pub Date : 2024-04-03 Joakim Björkdahl, Marcus Holgersson, David Teece
Digital platforms are often characterized as enablers of new ecosystems. However, platforms are sometimes introduced into pre-existing ecosystems, where a platform’s ability to harmonize with the ecosystem is critical for its success. This article draws on the case of digital healthcare platforms and introduces the concept of platform grafting, which denotes the process of integrating a new platform
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Custodianship across Generations: Preserving the Practice of Vinyl Record Manufacturing Academy of Management Journal (IF 10.5) Pub Date : 2024-04-01 Rene Wiedner, M. Tina Dacin, Santi Furnari
Drawing on a global, longitudinal case study of the vinyl record manufacturing practice following a global decline in sales, we examine the work undertaken to preserve it over time. Our process model of practice preservation highlights that a declining practice may persist across generations if it is made more accessible and resilient by reducing its dependence on specific types of meanings, materials
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Perceived Firm-Specific Human Capital: Mobility Constraint or Enhancer? Academy of Management Journal (IF 10.5) Pub Date : 2024-04-01 Bukky Akinsanmi Oyedeji, Russell W. Coff
We explore the relationship between workers’ perceptions of firm-specific human capital (FSHC) and turnover. The belief that actual FSHC constrains mobility undergirds its critical role in resource-based theory. However, this rests on a strong assumption of information efficiency that market actors correctly assess how specific an individual’s skills are, and price it appropriately. Emerging theoretical
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More Than One Way to Pivot: The Case for Opportunity and Survival Pivots J. Manag. (IF 13.5) Pub Date : 2024-04-01 Jared S. Allen, James G. Combs, Jon C. Carr, Timothy L. Michaelis, Dana L. Joseph
Research describes pivots as quick and comprehensive change in venture direction triggered by (external) opportunity-based information suggesting a better opportunity. We discovered two distinct pivot types in a qualitative study (Study 1), neither of which fully aligns with prior research. “Opportunity pivots” are triggered by opportunity-based information but are slower and less comprehensive than
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The Status of Status Research: A Review of the Types, Functions, Levels, and Audiences J. Manag. (IF 13.5) Pub Date : 2024-04-01 Matteo Prato, Gokhan Ertug, Fabrizio Castellucci, Tengjian Zou
Our review of 154 articles published over the last decade portrays an evolution of status research. This body of literature has transitioned from viewing status as a monolithic construct to appreciating its inherently multidimensional nature, characterized by diverse types, functions, levels, and audience structures. Although this shift has expanded our knowledge, it has also introduced increased complexity
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Sharing the Spotlight: The Benefits of Having a Celebrity Competitor J. Manag. (IF 13.5) Pub Date : 2024-03-30 Kevin Curran, Eric Y. Lee, Michael D. Pfarrer, Scott D. Graffin
Drawing from media routines and narrative theory research, we theorize that benefits spill over to competitors who are cognitively linked to a celebrity via media narratives. Specifically, we argue that actors with direct competitive relationships with a celebrity will receive increased media attention and emotive media content, as well as increased performance. Due to the nature of these narratives
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The Interactive Effects of Abusive CEOs and Philanthropic Corporate Social Responsibility on Organizational Innovation and Performance Academy of Management Journal (IF 10.5) Pub Date : 2024-03-28 Jingfeng Yin, Ying Wu, Robert C. Liden, Donald Kluemper, Steve Sauerwald, Jibao Gu
We examine how and when chief executive officer (CEO) abusive leadership can undermine organizational innovation and performance by diminishing top management team (TMT) behavioral integration. Based on upper echelons theory and the related interface perspective, we analyzed cross-sectional survey data from CEOs and TMTs of 308 small and medium-sized enterprises (SMEs) in Study 1 and multi-wave multisource
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Oppositional Courage for Racial and Ethnic Minorities: A Source of White Employees’ Upward Moral Comparison J. Manag. (IF 13.5) Pub Date : 2024-03-29 Christian N. Thoroughgood, Katina B. Sawyer, Dejun Tony Kong, Jennica R. Webster
When advantaged group employees courageously stand up for the rights of their colleagues with marginalized identities, research suggests that they communicate a powerful, public “message of value” to such individuals. Yet, this beneficiary-focused perspective, while valuable, does not address the self-meanings that third-party observers may derive from such oppositional courage (OC) and the implications
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Methodological Rigor in Management Research Reviews J. Manag. (IF 13.5) Pub Date : 2024-03-29 Zeki Simsek, Brian C Fox, Ciaran Heavey, Shuang Liu
Review research in management, like other research traditions, demands a methodological compass to advance coherent and credible knowledge claims. Yet, the established landscape of review research lacks a common framework for guiding and assessing its methodological rigor. We conducted an exploratory scoping review, analyzing a large sample of review articles published in the Journal of Management
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More than a Feeling: How Board Member Displays of Anger and Happiness Influence Strategic Decisions Academy of Management Journal (IF 10.5) Pub Date : 2024-03-27 Koen van den Oever, Christine Shropshire
To examine board members’ influence in strategic decision-making, we consider the role of emotion displays during board meetings. We build a grounded model of how board members influence strategic decisions, which can occur directly from one director to a top manager or indirectly from one board member through the rest of the board. Drawing from the literature on nonverbal communication, we theorize
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Leadership in a Crisis: A Social Network Perspective on Leader Brokerage Strategy, Intra-Organizational Communication Patterns, and Business Recovery J. Manag. (IF 13.5) Pub Date : 2024-03-27 Ning Li, Xiaoming Zheng, Dan Ni, Bradley L. Kirkman, Mengyi Zhang, Mingze Xu, Chenlin Liu
Catastrophic events can significantly disrupt businesses and, as a result, understanding how organizations adapt to a crisis is critical. Undeniably, leaders often play a crucial role in times of great uncertainty. Yet, it is unclear exactly how leaders can effectively guide organizations through a crisis. Extending theories of network brokerage and organizational adaptation research, we posit that
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Making Exceptions Exceptional: A Cross-Methodological Review and Future Research Agenda J. Manag. (IF 13.5) Pub Date : 2024-03-27 Christina B. Hymer, Anne D. Smith
“Exceptions” refers to data obtained from a nontraditional context and/or data that emerge during data analysis that substantially deviate from other data present within a study. Both qualitative and quantitative research acknowledge exceptions; however, approaches for handling and discussing exceptions vary across these two perspectives and are rarely integrated. We provide a two-decade review of
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Lean Hypotheses and Effectual Commitments: An Integrative Framework Delineating the Methods of Science and Entrepreneurship J. Manag. (IF 13.5) Pub Date : 2024-03-27 Saras D. Sarasvathy
Recently, there is increasing interest in building theories that offer actionable guidance to the practice of entrepreneurship. Here I present a general theoretical framework, called CAVE, for understanding, assessing, and enhancing existing tools that offer such guidance. The framework encompasses a two-dimensional space with prediction and control as its axes. The CAVE framework accommodates a wide
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Artificial Intelligence, Trust, and Perceptions of Agency Academy of Management Review (IF 16.4) Pub Date : 2024-03-25 Bart S. Vanneste, Phanish Puranam
Academy of Management Review, Volume 0, Issue ja, -Not available-.
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Organizational Engagement With Poverty: A Review and Reorientation J. Manag. (IF 13.5) Pub Date : 2024-03-26 Vivek Soundararajan, Sreevas Sahasranamam, Michael Rogerson, Hari Bapuji, Laura J. Spence, Jason D Shaw
Recognizing the potential contributions businesses can make to address the grand challenge of global poverty, management scholars have increasingly turned research attention to poverty. We conducted an integrative review of poverty studies in the organizational literature spanning from 1985 to 2022. Based on the review, we clarify poverty as a significant lack of market-oriented resources, opportunities
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Career concerns of young and old CEOs: Their effect on R&D spending in the software industry Long Range Plan. (IF 7.825) Pub Date : 2024-03-24 Zheng Cheng, David B. Wangrow, Vincent L. Barker III
The age-related career concerns of Chief Executive Officers (CEOs) have generated considerable research attention over the past 25 years. Despite theory that both very young and very old CEOs may have career concerns that encourage pursuit of short-term profitability at the expense of long-term investment, the vast majority of past studies have examined whether firms with CEOs who are nearing retirement
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From Intent to Impact: A Proactive Event Approach for Amplifying Sustainability Across Time J. Manag. (IF 13.5) Pub Date : 2024-03-23 Patrick J. Flynn, Amrou Awaysheh, Paul D. Bliese, Barbara B. Flynn
We extend event system theory (EST) to conceptualize proactive events and examine how event duration, timing, criticality, and disruption are related to two phases of change associated with an organizationally initiated event. Specifically, we explore the impact of a new sustainability monitoring system on energy consumption using longitudinal archival data from 87 manufacturing units of a Fortune
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What Constitutes a Contribution at JOM? J. Manag. (IF 13.5) Pub Date : 2024-03-22 Gerry McNamara, Deidra J. Schleicher
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Global Sustainability Frontrunners: Lessons from the Nordics Calif. Manag. Rev. (IF 10.0) Pub Date : 2024-03-22 Robert Strand
This article explores Nordic countries’ and companies’ sustainability practices. It explores how nations like Denmark, Finland, and Sweden and companies such as Novo Nordisk and Ørsted achieve top sustainability rankings through their distinctive approach to stakeholder cooperation. It discusses the historical and cultural context that has shaped the Nordic approach, emphasizing the importance of long-term
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“You Don’t Want My Help?” The Negative and Positive Consequences of Help Offer Rejection J. Manag. (IF 13.5) Pub Date : 2024-03-21 Andrea L. Hetrick, Trevor M. Spoelma, Daniel W. Newton, Alexander C. Romney
Helping is ubiquitous in organizations and vital to individual and organizational effectiveness. Yet, for various reasons, offers to help are sometimes rejected. Help offeror reactions to help offer rejection, or how employees respond to coworkers refusing their propositions to assist with work tasks, is an important but overlooked area of inquiry in organizational research. Although negative reactions
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Autonomy as a Strategic Dial: A Dynamic Framework for Managing Acquired Subsidiaries Calif. Manag. Rev. (IF 10.0) Pub Date : 2024-03-20 Thomas C. Lawton, Duncan N. Angwin, Brice Dattée, Jean-Luc Arrègle, Paolo Barbieri
Managing acquired subsidiaries can be daunting. Parent and affiliate executives strive to co-create value, but fixed mindsets around subsidiary autonomy can result in diverging interests and outcomes. Through a longitudinal study of Audi’s post-acquisition integration of supercar manufacturer Lamborghini, this article provides guidance on how to manage the level of acquired subsidiary autonomy as a
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Leveraging artificial intelligence in firm-generated online customer communities: a framework and future research agenda Journal of Service Management (IF 10.6) Pub Date : 2024-03-20 Candice L. Marti, Huimin Liu, Gurpreet Kour, Anil Bilgihan, Yu Xu
Purpose In an era where complex technological advances increasingly govern service delivery, it is incumbent on service firms to pioneer innovative strategies to sustain customer engagement and cultivate loyalty. This conceptual paper examines the transformative potential of artificial intelligence (AI) in the realm of online customer communities, with a particular focus on its creation, management