The concept of good governance (GG) has emerged from the corridors of global institutions, influencing changes, particularly in non‐democratic countries. This paper uses both qualitative and quantitative approaches to address the following question: To what extent does global collaboration (GC) impact governance in non‐democratic countries? The paper incorporates proxies for GC, more deeply exploring

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In response to workloads and service demands, frontline workers often prioritize among their clients when delivering public services. This article examines the implications of such bureaucratic prioritization on democratic governance, specifically the public's attitudes toward how frontline workers prioritize among clients. Using data from a pre‐registered, rank‐based conjoint survey experiment conducted

Although public administration scholars have long been studying discriminative behavior of frontline servants of public service organizations, whether and to what extent Asians and noncitizen immigrants may suffer from frontline discrimination in the United States lacks evidential support. To fill this gap, we conducted a corresponding field experiment in the U.S. nursing home market (N = 6428). Our

Libertarian paternalism (LP) draws on behavioral economics to advocate for noncoercive, nonfiscal policy interventions to improve individual well‐being. However, growing criticism is encouraging behavioral policymaking—long dominated by LP approaches—to consider more structural and fiscally impactful interventions as valid responses to behavioral findings. Keynesian social philosophy allows behavioral

Elected chief executives in the United States—that is, governors and presidents—routinely attempt to achieve their domestic policy goals by influencing the decision‐making of public agencies. I provide empirical assessments of the two most frequently theorized elected executive influence tactics: political appointments and the centralization of agency decision‐making. Using an expansive survey of the

How can understanding the practice of government ministers help us to understand changes in public administration over time? Interviews with former UK ministers suggest that their practice has changed over the last 25 years. Their executive role has been accentuated as they have come to emphasize the importance of delivery and implementation to policy making. Reasons for that are examined, and consideration

Public sector professionals are often negatively portrayed with ascriptions such as “ineffective” and “lazy.” Such negative connotations might disadvantage public sector organizations when trying to attract applicants, as it can reflect negatively on individuals' social identities. With this pre‐registered experimental study, we examine stereotypes of public and private sector workers with and without

Evidence‐based practice (EBP) has become a global public management movement to improve constituents' lives through government decision making. However, how civil servants' decisions are influenced by scientific evidence remains unanswered. In this study, we answer two related research questions: (1) How do different elements of evidence impact civil servants' program preferences? (2) How does the

With the digitization of administrative systems, governments have gained access to rich data about their administrative operations. How governments leverage such data to improve their administration—what we call government analytics—will shape government effectiveness. This article summarizes a conceptual framework which showcases that data can help diagnose and improve all components of a public administration

In the study of policy and administration, emotions are largely conceived as an exogenous factor that impacts on institutions and processes. Still ignored are the emotions felt and performed not just individually by civil servants, but collectively within government organizations. This article turns to insights on emotions from organizational studies to offer a conceptual framework through which to

This paper examines how local institutions in U.S. municipalities can affect budget allocations for socially disadvantaged groups, specifically focusing on eight key institutions related to electoral rules, power dynamics, and bureaucratic authority. Additionally, we develop a composite index to assess the overall level of (de)politicization within the local institutional framework. Theoretically,

What factors influence refugees' perceptions of justice in bureaucratic institutions? As global migration movements draw increasing attention, migrants' experiences as constituents in destination countries merit further research. Drawing evidence from the 2018 survey of refugees participating in the German Socio‐Economic Panel, this article examines the role of legal status in shaping perceptions of

Appointing bureaucrats based on merit and protecting them from excessive political interference have become bedrocks of modern bureaucracy. Populist leaders throughout the world, however, are looking to undermine merit systems and politicize bureaucracies. This study analyzes the impact of merit‐based appointments and bureaucratic autonomy on service delivery effectiveness, using longitudinal data

Cybersecurity specialists face continual challenges in protecting organizations and societies from ever‐evolving cyberattacks. These challenges intensify dramatically in the context of war, yet our understanding of cyberattacks during wartime is limited. This is in part because it is difficult to gather information about cyberattacks and cybersecurity in highly tense wartime environments. Against this

The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address these gaps by examining how outcome disparities based on socioeconomic status (SES) affect satisfaction

Strategic program management (SPM) is an approach for advancing the aspirations of programs and their impact. While programs are omnipresent in government, concerns exist that they are not always strategically managed. Studies that examine SPM are lacking. This study defines and conceptualizes SPM, examines it in two national governments (Brazil and Indonesia), and focuses on felt performance accountability

How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and

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Global reports indicate that 307 million women have suffered physical or sexual intimate partner violence during the last 12 months. Yet, chronic underreporting of domestic violence (DV) is still a reality in the United States and worldwide. The process of going to a police station and reporting DV is extremely burdensome, leading to numerous psychological effects on the victim and lost opportunity

The global experience of political polarization, and politicians' attacks on democratic institutions, render individuals' identification with the governing coalition, or with its opposition, a likely antecedent of their attraction to work in government. This article examines to what extent individuals' partisan alignment with the governing coalition, and perceptions of its actions as a threat to democracy

The characteristics of populations benefiting from collaboration are mostly regarded as contextual factors in collaborative theory and research. Drawing on policy design and distributive justice theories, this study seeks to understand how public support for collaboration varies depending on the characteristics of the target population that benefits from collective action. The analysis demonstrates

The growth of rules in modern democracies burdens citizens, businesses, and administrative bodies. To address this, many governments have implemented so‐called “regulatory offsetting schemes,” requiring the removal of existing rules and regulations for each new one introduced. However, systematic knowledge on which countries have adopted these schemes and their specific designs remains lacking. Our

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Public agencies require timely and reliable evidence to adapt operations and strategies quickly to effectively tackle unanticipated challenges in service to the American people. Federal agencies are generally not well equipped to take full advantage of the resources they own to effectively align with evidence needs. Guidance has been issued to fill this gap, yet federal agencies have not fully adopted

Politicians frequently voice criticisms vis‐à‐vis bureaucracy, its organizations, and its employees. Previous studies point at the negative impact of this “bureaucratic bashing” on public sector morale, recruitment, retention, and citizen perceptions. Yet, systematic evidence on bashing remains sparse, with even less known about its counterpart: bureaucratic praising. This article aims to fill this

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This article offers evidence‐based understanding of public value creation in multi‐actor collaborations by presenting the results of a systematic literature review of empirical studies published within the public administration field. Specifically, it focuses on two primary research questions: How do multi‐actor collaborations generate public value(s)? What types of public value(s) are created by these

Leveraging a three-state survey of 323 civil servants and 36 interviews, representing blue and red states, this university-government-nonprofit collaborative research project aims to better understand how civil servants access and use evidence in their decision-making process. Our findings show that 54% of respondents find evidence-based practices (EBPs) useful in making budget, policy, and contracting

The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to those in need, and while the program reaches many who are eligible, program participation falls short of reaching all who are eligible. One factor contributing to this gap in participation is difficulty understanding program eligibility, a common challenge with means‐tested benefit programs. Governments have attempted

Employee fraud, defined as the misuse of organizational resources for personal financial gain, has long been a serious issue in public organizations, risking deteriorated performance outcomes. Although previous public administration research has discussed organizational cheating related to organizational performance, we need to inquire further about employee fraudulent behaviors across public organizations

Strategic planning is core to public administration at all governmental levels. Evidence suggests that when conducted well strategic planning impacts several performance outcomes. Yet, public administration and strategy scholars have argued that strategic planning is not only a technical procedure. Its success is contingent upon the people involved in strategic planning. This study investigates strategic

Understanding how administrators can commit unethical acts is an important goal of public administration research. This article tests whether moral inversion, taken from Balfour, Adams, and Nickels' theory of administrative evil, can help explain torture, and also proposes and tests Bandura's theory of moral disengagement. It analyzes testimony from perpetrators of torture who testified before the

About the Journal Public Administration Review (PAR) is dedicated to advancing theory and practice in public administration. PAR serves a wide range of audiences globally. As the preeminent professional journal in public administration, Public Administration Review (PAR) strives to publish research that not only advances the science and theory of public administration, but also incorporates and addresses

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Governments are subjected to many sources of competition that can be productive or destructive to their ability to maintain citizen trust. This paper explores the role of competition in the local government marketplace as a determinant of trust in local government. Using individual respondent data from the Gallup Poll Social Series in the United States from 2001 to 2022, this paper explores the effect

Equity and efficiency are among the most difficult public values to balance in the contracting environment where institutions and service markets influence how and with whom public dollars are spent. A representative bureaucracy helps reflect the interests of underrepresented, disadvantaged social groups and instill equity in government contracting. This research examines the relationship between representation

Forums play a crucial role in how polycentric governance systems adapt by allowing actors to deliberate on how to respond to exogenous change. However, the exact role of forums remains unclear, as prior studies on polycentric governance often examine different types of actors and network structures separately. To address this issue, we combine insights from actor and network level analyses to compare

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Recent years have shown that strategic responses to crises by local governments (LGs) depend on the type of crisis, the institutional environment, but also internal capacities and sensemaking processes. However, such relationships have not been tested widely yet. Based on a survey of managers (n = 590) from cities with more than 15,000 inhabitants in France, Germany, Italy, and the United Kingdom,

Recent years have seen a step-change in the severity and nature of threats to United States democracy, including extensive efforts by elected officials to undercut democratic governance. When elected officials undermine democracy, this constitutes “deformation of democracy.” As implementors and agents of policy, public administrators can sometimes play essential roles as bulwarks against democratic

CONFLICT OF INTEREST STATEMENT The authors declare that they have no competing interests relevant to the content of this article.

We (1) present the landscape of the citations of Public Administration and Policy (PAP) scholarly articles in policy documents and (2) examine influencing factors along three dimensions: collaborative teams, cross‐disciplinary interactions, and disruptive paradigms. Using data from the 30 most‐cited PAP peer‐reviewed journals and 38,062 documents from 1107 policy institutions, we find that 10.1% of

Studies of representative bureaucracy often focus on underrepresented social groups in the public sector and examine the link between passive representation and active or symbolic representation. This study emphasizes that passive representation is not a fixed condition but can be influenced by policy interventions and shaped by historical passive representation. This study proposes hypotheses that

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Local authorities today cope with environmental changes. As urbanization advances, the overlap between nature and the world of human beings increases. The resulting new interactions between humans and wild animals have many consequences. The perspectives of public administration and politics regarding this issue remain unexplored. There is limited research on local environmental crises and local environmental

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The pandemic era ushered in a period of policy adaptation in how states deliver programs. One aspect of this experimentation is how burdensome safety net administrative processes should be. Using national surveys taken before and after the end of the public health emergency, we offer evidence of how tolerant the public is about burdens when allowed to choose between discrete policy implementation options

Public administration scholars and practitioners need to know how state‐of‐the‐art research is conducted. This article aims to contribute to the dialogue on qualitative analysis. Focusing on abductive analysis, it further unpacks and explicates the process and practices through which theoretical insight can be created from qualitative data. We offer four principles that guide abductive analysis: (i)