What factors influence refugees' perceptions of justice in bureaucratic institutions? As global migration movements draw increasing attention, migrants' experiences as constituents in destination countries merit further research. Drawing evidence from the 2018 survey of refugees participating in the German Socio‐Economic Panel, this article examines the role of legal status in shaping perceptions of justice at government offices. Our findings highlight a stark contrast: refugees with unstable legal statuses often perceive bureaucratic proceedings as less just compared to those with firmer legal standings. However, refugees' perceptions of a more positive encounter their encounters with street‐level bureaucrats can act as a buffer against the negative effects of legal status on perceptions of justice at government offices. These insights underscore a pressing policy implication: asylum procedures, currently marked by ambiguity and delays, could benefit significantly from enhanced communication quality on the part of street‐level bureaucrats.

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法律地位和难民对制度正义的看法：通信质量的作用


哪些因素会影响难民在官僚机构中对正义的看法？随着全球移民运动受到越来越多的关注，移民在目的地国的经历值得进一步研究。本文从 2018 年对参与德国社会经济小组的难民调查中汲取证据，研究了法律地位在塑造政府办公室的正义观念中的作用。我们的研究结果突出了一个鲜明的对比：与法律地位较稳的难民相比，法律地位不稳定的难民往往认为官僚程序不那么公正。然而，难民对与街头官僚的接触更积极的看法可以作为缓冲，以抵御法律地位对政府办公室司法观念的负面影响。这些见解强调了一个紧迫的政策含义：目前以模糊和延迟为特征的庇护程序可以从街道官僚提高的沟通质量中受益匪浅。