Academy of Management Review, Volume 0, Issue ja, -Not available-.

Adopting digital technologies in different organizations has become a trend over the last decade, yet our understanding regarding impact of digital technologies on strategising needs to be more cohersive. This paper reviews existing research on how digital transformation intersects with strategic management to adress this gap. Specifically, the aim is to explore how the digital context changes strategising

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Existing literature on meta‐organization is divided into two distinct streams in organizational and management studies, with different definitions and boundaries, potentially leading to inconsistencies and theoretical misalignment. Can we disambiguate the conceptualizations of meta‐organizations, and what insights can be gleaned from this clarification? Using a systematic review of the meta‐organization

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Purpose Capable service employees are increasingly scarce and costly. Many organizations opt to partially replace, support or augment human employees with AI systems. This study builds a framework to help managers map and understand the challenges of crafting a service climate that fosters synergies between AI and human employees, where customers require value-added, personalized and excellent service

Hedge fund activism has become an integral part of publicly traded firms, and our paper adopts a behavioral lens to examine how the hostility of tactics employed by activist hedge funds may influence the response of target firms. Drawing on cognitive mechanisms and insights from interviews with investment professionals, we propose that activists’ use of hostile tactics may paradoxically trigger greater

Asian Americans (AsAms) carry unique group identifications that likely impact how they navigate workplace racial discrimination. Yet, extant workplace discrimination research has not thoroughly considered the implications associated with such unique group identifications, especially given the context of American society’s increasingly polarized views of AsAms as outsiders versus insiders. To gain insights

Purpose This study aims to explore the potential of blockchain technology in the field of supply chain management (SCM). The research is motivated by the emerging significance of blockchain as a disruptive technology that can potentially address a range of challenges faced by SCM professionals globally. Design/methodology/approach In our approach, this paper utilized a knock-out criteria approach to

Organizational research has long suggested that when working with problems that are complex and ill-defined it is imperative for organizational members to understand and represent these problems in order to effectively address them. However, research on the topic has remained fragmented across different organizational literatures resulting in the development and persistence of ambiguities in our understanding

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Geographical location sets the broad scene for people's access to knowledge and resources that are critical for career progression. Acknowledging the importance of location and following calls for a contextualized approach to career studies, an increasing body of literature on career success has incorporated geographical considerations over the past decades. However, this literature remains fragmented

Purpose This article proposes a set of three service standards for serving humanity; develops the Agency, Dignity and Diversity (ADD) Service Standards Framework; integrates these standards with human experience; and then applies this framework to refugee service experiences. Design/methodology/approach Building on Transformative Service Research (TSR), we propose service standards for humanity and

Websites represent a crucial avenue for organizations to reach customers, attract talent, and disseminate information to stakeholders. Despite their importance, strikingly little work in the domain of organization and management research has tapped into this source of longitudinal big data. In this paper, we highlight the unique nature and profound potential of longitudinal website data and present

Purpose To investigate the effects of supply chain (SC) distance on sustainability adoption, this study aims to advance the way prior studies on SC sustainability presume that SC structures are well-developed and stable. Since SC members face structural voids in different regions, we recognize that the information flow is impacted as SC partners often have limited knowledge of their direct partners

This research synthesizes the literature that investigated the influence of WOCB on various firm outcomes. We organize our review around the meaning of WOCB, the sources of WOCB influence, the outcomes of WOCB impact, and contextual factors. In general, 503 articles with 558 predominantly panel studies show that the relationships of WOCB to various outcomes (particularly corporate social responsibility

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Academy of Management Journal, Volume 0, Issue ja, -Not available-.

To remain competitive in a shifting sociocultural landscape, firms often introduce new meanings—new reasons why customers use their products or services—that must be embedded into their strategy. However, customers are active participants in value creation processes, rather than passive recipients. This is especially true in services, where value is created in the interaction between provider and consumer

McNamara and Schleicher have identified four principal paths for contributing to the Journal of Management (JOM): theoretical insights, phenomenon-driven research, research methodologies, and review papers. This editorial focuses on phenomenon-based research, emphasizing its potential for enhancing management knowledge by offering a nuanced understanding of real-world phenomena. Unlike traditional

Since its introduction more than four decades ago, threat-rigidity theory has emerged as a popular managerial theory of threat response used in a wide variety of literature streams. The theory explains that individuals, groups, and organizations revert to familiar responses (i.e., rigidity) in navigating threats, even when doing so may not be ideal. Yet, despite its popularity, fidelity to the theory’s

Academy of Management Journal, Volume 0, Issue ja, -Not available-.

Academy of Management Journal, Volume 67, Issue 5, Page 1163-1174, October 2024.

Scholars have shown increasing interest in the relationship between top executives and firm innovation. However, no systematic effort has been made to integrate or synthesize the theoretical mechanisms in this literature. Without such an integrative framework, this field remains fragmented, offering limited guidance for future research. In this study, we integrate and synthesize findings from over

The detrimental influence of cognitive biases on decision-making and organizational performance is well established in management research. However, less attention has been given to bias mitigation interventions for improving organizational decisions. Drawing from the judgment and decision-making (JDM) literature, this paper offers a clear conceptualization of two approaches that mitigate bias via

Highly regulated industries such as healthcare can reap significant benefits from new digital technologies. However, due to institutional constraints, adopting such technologies is a slow and difficult process. Technology providers need to legitimize their underlying technologies to the customers and other stakeholders in the field. Drawing on multiple case studies in the healthcare industry, this

The influence of mass media sentiment on the IPO performance of newly listed firms has received increasing research attention in management and entrepreneurship research. However, prior literature assumes the beneficial role of positive media sentiment in investors’ evaluation of the firm yet overlooks the potential downside of too much positive media sentiment. Based on two theories, dual processing

Academy of Management Review, Volume 0, Issue ja, -Not available-.

This special issue explores the transformative role of discrete events in fostering changes at different organizational levels, challenging traditional feature-oriented approaches that focus on stable attributes of individuals, groups, and organizations. Joining the growing body of event-oriented research in diverse settings, the nine published articles evoke a novel theoretical lens (i.e., Event System

Research on the influence of internal and external stakeholders on diversity outcomes within organizations has grown in the past decade. Across multiple macro and micro theoretical domains, this body of research has examined various diversity outcomes at different organizational levels. Through an integrative review of literature from management, sociology, psychology, and entrepreneurship, we highlight

In this paper, we build theory concerning how top managers can capture and use the emotional expressions of peripheral actors—actors who are not typically involved in strategy—to help them formulate strategy, using a real-time case. We show how the existence of emotional tumult amongst peripheral actors can force top managers to reassess strategy and engage in ‘emotion processing.’ Through three inter-related

This study explores the dynamics between the extremes of open innovation (OI)—from inclusive co-creation to exclusive vertical integration (VI). This analysis addresses the management issues of how Tesla and Porsche manage value capture and value distribution in the e-mobility industry through their contrasting approaches and strategic shifts between OI and VI. It develops a novel theoretical model

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Purpose In light of the increasing prevalence of non-human services, organizations can benefit by emphasizing distinctively human qualities in their services. This paper suggests that cultivating virtues among employees can enhance the value of human-provided services. Design/methodology/approach This conceptual paper incorporates ideas from management and service research examining the notion of virtue

Organizations launch diversity initiatives to promote diversity within their ranks, improve the work experiences of underrepresented groups, and satisfy growing demands for diversity in workplace settings. While typically welcomed by the target group, diversity initiatives can be compromised when employees who are not the initiative’s targets—for example, men in the case of gender diversity initiatives—withhold

Managerial heuristics – simple methods for solving problems – are critical for key functions, such as deciding, strategizing, and organizing. Yet, research on managerial heuristics has been siloed into divergent streams, creating polarization among empirical findings and sparking numerous calls for integration. The goal of this review is to integrate different understandings of the construct, different

Research has identified the usefulness of multicultural and multilingual employees in overcoming cultural and language barriers in international work contexts, but still needs to clarify why and how these employees engage in bridging behavior. Based on in-depth analyses of 154 interviews, we inductively develop a comprehensive model of bridging behaviors with novel and counterintuitive insights. We

The level of scholarly and practitioner interest in negative leadership behaviour has been increasing, but research in this field remains fragmented, and we lack a common understanding of what constitutes negative leadership behaviour and its antecedents, consequences and contexts. To address these research gaps, we systematically review 352 papers and identify 25 different negative leadership behaviours

Purpose Extant research shows collaboration among supply chain (SC) partners can address the significant environmental impacts of industrial food systems, but can be risky and resource-intensive. Past studies have predominantly treated buyer–supplier sustainability collaborations as a single aggregate concept missing the theoretical richness. This study aims to provide a more nuanced understanding

Purpose Building resilience in food supply chains is considered vital to tackle disruptions and ensure the availability of food. This study aims to empirically explore how firms operating in food supply chains can develop dynamic capabilities and use digital technologies to address disruption. Design/methodology/approach A multiple case study methodology was adopted to understand how the firms built

The steady increase in academic production has been paralleled by a surge in the number of bibliometric and systematic literature reviews (SLRs) published. Over the years, scholars began to combine bibliometric analyses with SLRs. However, such combined approaches relied on fragmented methodological suggestions without clear guiding frameworks. This article introduces integrated guidelines for undertaking

Should we still use the concept of political corporate social responsibility (PCSR) in management research? In response to recent and significant challenges in the management literature regarding the relevance of PCSR as a concept, we conduct a review of the literature in the field. We combine a bibliometric analysis and a qualitative content analysis to assess the use of the concept of PCSR between

Artificial intelligence (AI) can enhance, enable, or replace traditional open innovation (OI) practices, changing the scope and efficiency of both outside-in and inside-out OI. This article provides a comprehensive framework to analyze AI’s influence on OI, supported by illustrative examples, and outlines the key implications for organizations and researchers. The co-evolutionary relationship between

Open Innovation (OI) has become a key part of corporate strategy, and many firms have adopted dedicated organizational functions to leverage OI. However, current literature lacks insights into how firms deploy such functions and what they do. To address this issue, this article provides insights from interviews with senior managers in dedicated OI functions in 20 different firms. The findings reveal

Disruptions often call for rapid innovation at scale. Open innovation (OI) is critical in such contexts because it allows organizations to access resources beyond the firm’s boundaries. Yet, many OI projects fail, posing significant risks during disruptions. This article examines 12 ventilator development projects during the COVID-19 pandemic, of which only seven succeeded. Fifty-five interviews were

Employees’ career trajectories in project-based organizations are closely associated with their project participation history. Yet, little is known about what features make a project stand out as a career booster for its participants and who obtains more career benefits than others from working on “hotshot” projects. In this study, we focus on a unique feature of projects—project status—and theorize

Academy of Management Review, Volume 0, Issue ja, -Not available-.

Competitive dynamics research has often used the AMC framework—awareness, motivation, and capability—to explain how different factors influence the identification of specific other firms as competitors and the likelihood of future competitive interactions with them. However, this stream of research has largely overlooked the role of social evaluations in determining which firms are targeted. We study

Despite the personal, financial, and social implications of divorce for employees, research on the intersection of divorce and work has been mainly conducted across disparate literatures, with limited attention paid within the organizational sciences. In this review, we bring together research on employee divorce across multiple disciplines, including sociology, public health, legal studies, economics

Cross-sector partnerships formed to address societal challenges are widely advocated and increasingly common. Joint goal setting is an essential phase in the collaborative process that can determine the course of a partnership. Yet, little is known about how cross-sector goals change and evolve because goal alignment between partners is often taken for granted. In this article, we qualitatively investigate

Research on subnational institutions is largely motivated by the observation that formal and informal institutions within countries are unevenly configured over geographical space. Although diverse, this relatively nascent body of work has yet to explicate firm activity across subnational locales that exhibit institutional dissimilarity and isomorphism with both proximate and distant centers of political-economic

SummaryI have been invited to discuss the prospects for Open Innovation (OI) as part of this special issue of the California Management Review. To organize my discussion, I will examine three phases of the evolution of this concept: the antecedents of OI, some of the main findings from OI (including both successes and failures), and prospects for the future of OI.

Purpose The relationship between frontline employee work engagement and customer service evaluations is a major theme in service research. Recent studies have called for further exploration and validation of this relationship. This paper conceptually replicates the work engagement-customer service evaluations link within the context of technology-mediated voice-to-voice encounters. Moreover, we extend

This study examines the influence of firms’ internal control weakness (ICW) reported under the Sarbanes-Oxley Act (SOX) on their subsequent divestiture decisions and the performance of these decisions. We argue that following ICW disclosure, firms are inclined to pursue corporate divestitures because such divestitures can reduce organizational complexity and help remedy firms’ ICW. We also propose

New roles birthed by organizational inclusion initiatives present an interesting puzzle. On the one hand, they hold the promise to foster inclusion objectives more directly through their formalization in the organizational structure. On the other hand, they tend to be ambiguous as to what occupants are expected to do and how to reconcile this with existing organizational goals and processes. Therefore