Purpose

In an era where global supply chains are increasingly susceptible to disruptions, this study aims to unlock the potential of IT integration within the supply chain in enhancing supply chain resilience. It investigates how this integration, combined with IT-driven capabilities, acts as a cornerstone in strengthening supply chain resilience (SCRs). The research navigates through the intricate dynamics of supply chain management to chart a strategic pathway for managers, illuminating the investments necessary to cultivate a resilient supply chain.

Design/methodology/approach

Grounding their investigation within the theoretical lens of dynamic resource-based theory, the authors designed a conceptual model to investigate the relationship between IT integration and SCR. Through the survey responses from supply chain professionals, the authors applied partial least squares-based structural equation modelling (PLS-SEM) to unravel the complexities of building a resilient supply chain.

Findings

Their investigation reveals that IT-driven supply chain capabilities (SCCs) are not just beneficial but essential in bridging IT integration with SCR. These capabilities emerge as vital, fully mediating the relationship between IT integration and SCR. Moreover, the significance of robust supply chain risk management (SCRM) in harnessing these IT-driven capabilities to bolster resilience is undeniable, offering organisations a sustainable advantage during times of turbulence.

Research limitations/implications

The primary limitation of this study is that data collection occurred during the COVID-19 pandemic. Therefore, the results may not be representative of different circumstances or periods. This study uncovered several noteworthy findings. The authors found that SCCs fully mediate the relationship between Supply Chain Management IT Integration (SCMITI) and SCR. In addition, the authors found that SCRM positively moderates the relationship between SCMITI and SCCs. The authors observed that Supply Chain Structural Complexity (SCSC) has no significant moderating effect on the relationship between IT-driven SCCs and SCR.

Practical implications

The results of this study offer managers a clear path forward for investing in SCR. Businesses must invest in SCMITI and SCRM to boost their SCR through developing IT-driven SCCs to ensure consistent business continuity. SCMITI does not necessarily increase SCR resilience when it is done poorly and does not lead to SCCs effectively. In this regard, managers must rely on collective wisdom to determine which technologies and IT applications will best meet their business needs and their peers’ requirements in the supply chain.

Originality/value

This study sheds light on the mechanisms through which IT enhances SCR. It fills a critical knowledge gap, focusing on the synergy between IT integration, risk management and the cultivation of IT-driven capabilities to navigate supply chain disruptions.

中文翻译：

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探索 IT 驱动的供应链能力和弹性：供应链风险管理和复杂性的作用

 目的

在全球供应链越来越容易受到干扰的时代，本研究旨在释放供应链内 IT 集成的潜力，以增强供应链弹性。它研究了这种集成如何与 IT 驱动型功能相结合，成为增强供应链弹性 （SCR） 的基石。该研究通过供应链管理的复杂动态进行导航，为管理人员制定战略路径，阐明培养弹性供应链所需的投资。

设计/方法/方法

作者将他们的研究建立在基于动态资源理论的理论镜头下，设计了一个概念模型来研究 IT 集成与 SCR 之间的关系。通过供应链专业人士的调查回复，作者应用了基于偏最小二乘的结构方程模型 （PLS-SEM） 来揭示构建弹性供应链的复杂性。

 发现

他们的调查表明，IT 驱动的供应链能力 （SCC） 不仅有益，而且对于桥接 IT 与 SCR 的集成至关重要。这些功能至关重要，可以完全协调 IT 集成和 SCR 之间的关系。此外，强大的供应链风险管理 （SCRM） 在利用这些 IT 驱动能力来增强弹性方面的重要性是不可否认的，它可以在动荡时期为组织提供可持续的优势。

研究局限性/影响

本研究的主要局限性是数据收集发生在 COVID-19 大流行期间。因此，结果可能无法代表不同的情况或时期。这项研究发现了几个值得注意的发现。作者发现，SCC 完全中介了供应链管理 IT 集成 （SCMITI） 和 SCR 之间的关系。此外，作者发现 SCRM 正向调节 SCMITI 和 SCCs 之间的关系。作者观察到，供应链结构复杂性 （SCSC） 对 IT 驱动的 SCC 和 SCR 之间的关系没有显着的调节作用。

 实际意义

这项研究的结果为管理人员投资 SCR 提供了一条明确的前进道路。企业必须投资 SCMITI 和 SCRM，通过开发 IT 驱动的 SCC 来提高其 SCR，以确保一致的业务连续性。如果 SCMITI 做得不好，它不一定会增加 SCR 的弹性，并且不会有效地导致 SCC。在这方面，管理者必须依靠集体智慧来确定哪些技术和 IT 应用程序最能满足他们的业务需求以及供应链中同行的要求。

 原创性/价值

本研究阐明了 IT 增强 SCR 的机制。它填补了关键的知识空白，专注于 IT 集成、风险管理和培养 IT 驱动能力之间的协同作用，以应对供应链中断。