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I am currently working as an Improvement Science Fellow sponsored by the Health Foundation. My research is looking at the design of patient care pathways using improvement techniques originating from other sectors. Prior to the fellowship I was a lecturer in Logistics and Operations Management with Cardiff Business School, Cardiff University. From 2007 to 2010 I was a senior member of the Clinical Systems Improvement team at Warwick University’s Medical School. Whilst at Warwick I assisted in the development of a number of national healthcare improvement programmes and designed and delivered postgraduate modules in clinical systems improvement. tart Date End Date Position Held Location 2010 2015 Lecturer in Logistics and Operations Management Cardiff University 2007 2010 Assistant Professor in Lean in Healthcare Warwick University 2004 2007 Lecturer in Management Aberystwyth Universi

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Wikner, J., Yang, B., Yang, Y. & Williams, S. (in press). Decoupling Thinking in Service Operations: A Case in Healthcare Delivery System Design. Production Planning and Control Simatupang, T., Piboonrungroj, P. & Williams, S. (2017). The Emergence of Value Chain Thinking. International Journal of Value Chain Management 8(1), 40-57. https://cronfa.swan.ac.uk/Record/cronfa30427 Esain, A., Aitken, J., Williams, S. & Kumar, M. (2016). Reverse Exchange: Classifications for Public Service SCM. Supply Chain Management: An International Journal 21(2), 216-227. https://cronfa.swan.ac.uk/Record/cronfa25087 doi:10.1108/SCM-01-2015-0041 Hu, Q., Williams, S., Mason, R. & Found, P. (2016). The Change of Production Systems through Consultancy Involved Projects: a Multiple Case Study in Chinese SMEs. Production Planning and Control 27(7-8) https://cronfa.swan.ac.uk/Record/cronfa28711 doi:10.1080/09537287.2016.1165303 Enslev Jensen, B., Anne Found, P., Williams, S. & Walley, P. (2016). Improving the efficiency and effectiveness of ward rounds. International Journal of Quality and Service Sciences 8(3), 279-297. https://cronfa.swan.ac.uk/Record/cronfa28710 doi:10.1108/IJQSS-05-2016-0039 Samual, D., Found, P. & Williams, S. (2015). How did the publication of the book The Machine That Changed The World change management thinking? Exploring 25 years of lean literature. International Journal of Production and Operations Management 35(10), 1386-1407. https://cronfa.swan.ac.uk/Record/cronfa22761 doi:10.1108/IJOPM-12-2013-0555 Hu, Q., Mason, R., Williams, S. & Found, P. (2015). Lean implementation within SMEs: a literature review. Journal of Manufacturing Technology Management, Vol. 26 Iss: 7, pp.980 - 1012 26(7), 980-1012. https://cronfa.swan.ac.uk/Record/cronfa25086 doi:10.1108/JMTM-02-2014-0013 McCauley-Smith, C., Williams, S., Gillon, A. & Braganza, A. (2015). Making sense of leadership development: developing a community of education leaders. Studies in Higher Education 40(2), 311-328. https://cronfa.swan.ac.uk/Record/cronfa22754 doi:10.1080/03075079.2013.842209 Böhme, T., Williams, S., Childerhouse, P., Deakin, E. & Towill, D. (2015). Causes, effects and mitigation of unreliable healthcare supplies. Production Planning and Control 27(4), 249-262. https://cronfa.swan.ac.uk/Record/cronfa25088 doi:10.1080/09537287.2015.1105396 Disney, S., Naim, M., Williams, S., Nussey, I. & Grubbström, R. (2015). In Memoriam: Professor Denis R. Towill 1933-2015. Journal of Production Economics 170 https://cronfa.swan.ac.uk/Record/cronfa25243 doi:10.1016/S0925-5273(15)00417-X Hu, Q., Found, P., Williams, S. & Mason, R. (2014). The role of consultants in organizational learning. Journal of Management Policy and Practice 15(4), 29-39. https://cronfa.swan.ac.uk/Record/cronfa23995 Gillon, A., Braganza, A., Williams, S. & McCauley-Smith, C. (2014). Organisation development in HRM: a longitudinal study contrasting evolutionary trends between the UK and USA. The International Journal of Human Resource Management 25(7), 1002-1023. https://cronfa.swan.ac.uk/Record/cronfa22755 doi:10.1080/09585192.2013.815252 McCauley-Smith, C., Williams, S., Braganza, A. & Gillon, A. (2014). Future Proofing Leadership through Individual and Collective Thinking: A Case Study in Building Foresight. Strategic Change 23(3-4), 253-264. https://cronfa.swan.ac.uk/Record/cronfa22753 doi:10.1002/jsc.1974

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