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Van Den Berg, M. and Donyai, P. (2014) A conceptual framework of patient satisfaction with a pharmacy adherence service. International Journal of Clinical Pharmacy, 36(1), pp. 182-191. ISSN (print) 2210-7703 Van Den Berg, Melandi and Donyai, Parastou (2010) How was patient empowerment portrayed in information leaflets describing the community pharmacy Medicines Use Review service in the UK? Patient Education and Counseling, 80(2), pp. 274-276. ISSN (print) 0738-3991 Donyai, Parastou and Van Den Berg, Melandi (2008) Medicines use reviews (MURs): too much of a good thing? The Pharmaceutical Journal, 280, p. 776. ISSN (print) 0031-6873