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个人简介

皋琴,清华大学工业工程系副教授,博导。主要研究方向为人因工程和人机交互,特别关注复杂信息系统设计与评估、新一代互联网用户研究与交互设计、以及用户体验设计。 现任美国人因与工效学会(Human Factors & Ergonomics Society)中国分部主席,SCI源刊《International Journal of Human-Computer Interaction》(2016-present)和《Human factors and Ergonomics in Manufacturing and Service Industries》(2013-2015)的编委。自2009和2011年起,担任应用工效学大会(Applied Human Factors and Ergonomics, AHFE)和国际人机交互大会(Human-Computer International, HCII)两个工效学和人机交互领域重要国际会议的组委成员。 教育经历 博士 2006 清华大学工业工程系 管理科学与工程(人因学) 硕士 2005 德国亚琛工业大学 生产管理 学士 2002 清华大学精密仪器与机械学系 机械制造与自动化 工作经历 副教授 清华大学工业工程系 2010-今 助理教授 清华大学工业工程系 2006-2010 荣誉与奖励 清华大学挑战杯学生课外学术作品竞赛优秀指导教师, 2010, 2011, 2013, 2014, 2015, 2016 发表在Ergonomics的论文Measuring Mental Workload during Emergency Operation Procedures被Science增刊介绍, 2013 研究项目《人机工程设计标准研究》获得中航工业集团奖二等, 2012 清华大学先进个人, 2009 英国工效学会President’s Medal (优秀研究团队)一等奖, 2008

研究领域

人机交互与信息产品设计 复杂数字化系统中的人因与人机交互 社会化计算 支持老年人的信息产品设计

近期论文

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Joural papers Gao, Q., Yu, W.Z., Jiang, X., Son, F., Pan, J.J., & Li, Z.Z. (Accepted). An integrated computer-based procedure for teamwork in digital nuclear power plants. Ergonomics. Accepted on 2015-01-08 Gao, Q., Tian, Y. & Tu, M. Y. (In Press). Exploring factors influencing user's perceived credibility of health and safety information on Weibo. Computers in Human Behavior, (2015), 21-3, DOI: 10.1016/j.chb.2014.11.071 Gao, Q. & Chen, X. (In Press). The Influence of the Shared-Display Configuration on Group Decision Making. International Journal of Industrial Engineering, available online November, 2014, doi:10.1016/j.ergon.2014.10.007. Gao, Q.*, Sun, C., & Yang, C.Y. (2014). The Influence of Network Structural Properties on Information Dissemination Power in Microblogging Systems. International Journal of Human-Computer Interaction, 30: 1–14. Gao, Q.*, Wang, Y., Song, F., Li, Z.Z., & Dong, X.L. (2013) Mental workload measurement for emergency operating procedures in digital nuclear power plants. Ergonomics, 56(7): 1070–1085 Gao, Q., Ebert, D., Chen, X., & Ding, Y. (2012). Design of a mobile social community platform for older chinese people in urban areas. Human Factors and Ergonomics in Manufacturing & Service Industries. doi:10.1002/hfm.20523 Gao, Q. (2011). An Empirical Study of Tagging for Personal Information Organization: Performance, Workload, Memory, and Consistency. International Journal of Human-Computer Interaction, 27, 821–863. doi:10.1080/10447318.2011.555309. Citation: 0. Gao, Q., Dai, Y. S., Fan, Z., & Kang, R. G. (2010). Understanding Factors Affecting Perceived Sociability of Social Software. Computers in Human Behaviors, 26(2010), 1846–1861. Gao, Q., Rau, P.-L. P., & Salvendy, G. (2010). Measuring perceived interactivity of mobile advertisements. Behaviour & Information Technology, 29 (1), 35–44. Gao, Q., Rau, P. L. P., and Salvendy, G. (2009). Perception of Interactivity: Affects of Four Key Variables in Mobile Advertising. International Journal of Human-Computer Interaction, 25 (6), 479–505. Rau, P. L. P., Gao, Q., and Wu, L. M. (2008). Using Mobile Communication Technology in High School Education: Motivation, Pressure, and Learning Performance. Computers & Education, 55(1) 1–22. Rau, P.-L. P., Gao, Q., & Ding, Y. (2008). Relationship between the level of intimacy and lurking in online social network services. Computers in Human Behavior, 24(6), 2757–2770. Rau, P.L. P., Gao, Q., and Liang, S.F. M. (2008). Good computing systems for everyone – how on earth? Cultural aspects, Behaviour and Information Technology, 27(4), 287–292. Rau, P. L. P., Gao, Q., and Liu, J. (2007). The Effect of Rich Web portal Design and Floating Animations on Visual Search. International Journal of Human Computer Interaction, 22(3), 195–216. Wang, L., Sato, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Asano, Y. (2009). Chinese Text Spacing on Mobile Phones for Senior Citizens. Educational Gerontology, 35(1), 77 - 90. Li, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Wang, L. (2012). Designing Effective Web Forms for Older Web Users. Educational Gerontology, 38(4), 271–281. doi:10.1080/03601277.2010.544578 陈兴,皋琴. (2011). 基于蓝牙情境感知技术的移动交友系统设计. 计算机工程与设计[J],已接受. 皋琴, 陈翠铃, 饶培伦, & 郭道静. (2010). 北京地铁轨道交通服务质量评价. 城市轨道交通研究[J], 14(2), 42–48. 皋琴,丹尼尔,饶培伦,陈翠玲. (2010) 老年人的在线社交平台开发调查研究. 中国老年学杂志[J],31(2), 303–307. 戴雨森, 皋琴, 康若谷. (2008). 社会网络信息服务质量因素分析. 情报科学[J], 27(1), 142–144. Keynote speach “Supporting Older People with Mobile Applications: Usability & Sociability”, UBI Health 2010, Shanghai, May 31June2, Shanghai, China. Conference proceedings Tian, Y. & Gao, Q. (2014). Encouraging physical activity for young adults in different stage of readiness for change. Paper presented at the 5th International Conference on Applied Human Factors and Ergonomics , Krakow, Poland, July 19-23, 2014 Zhu, B., Gao, Q., & Nohdurft, E. (2014). A Cross-Cultural Comparison on Contributors’ Motivations to Online Knowledge Sharing: Chinese vs. Germans. In P. L. P. Rau (Ed.), Cross-Cultural Design (Vol. 8528, pp. 597–605). Cham: Springer International Publishing. Retrieved from http://link.springer.com/10.1007/978-3-319-07308-8_57 Gao, Q., Zhu, B., Rau, P.-L. P., Vyas, S., Chen, C., & Li, H. (2013). User Experience with Chinese Handwriting Input on Touch-Screen Mobile Phones. In P. L. P. Rau (Ed.), Cross-Cultural Design. Methods, Practice, and Case Studies (pp. 384–392). Springer Berlin Heidelberg. Retrieved from http://link.springer.com/chapter/10.1007/978–3–642–39143–9_43 Xiang Jiang, Qin Gao, Zhizhong Li (2013). Introducing human performance modeling in digital nuclear power industry. Lecture Notes in Computer Science, v 8024 LNCS, n PART 2, p 27–36, 2013. 5th International Conference on Cross-Cultural Design: Methods, Practice, and Case Studies, CCD 2013, Held as Part of HCI International 2013, July 21–26, 2013, Las Vegas, NV, United states Wu, X. J., Gao, Q., Song, F., Liu, P. B., Li, Z. Z., & Dong, X. L. (2012). Evaluating fbta-based user interface design for digital nuclear power plants . In R. Virolanen & T. Aven (Eds.), Proceedings of PSAM 11 & ESREL 2012. Wang, Y., Gao, Q., Song, F., Li, Z. Z., & Dong, X. L. (2012). Pupillary response and heart rate variability indices of mental workload during EOP in digital NPP. In R. Virolanen & T. Avent (Eds.), Proceedings of PSAM 11 & ESREL 2012 Gao, Q., Zhang, X., Rau, P.-L. P., Maciejewski, A. A., & Siegel, H. J. (2011). Performance Visualization for Large-Scale Computing Systems: A Literature Review. In J. A. Jacko (Ed.), Human-Computer Interaction. Design and Development Approaches (Vol. 6761, pp. 450–460). Berlin, Heidelberg: Springer Berlin Heidelberg. Retrieved from http://www.springerlink.com/content/r3650725176573wg/ Gao, Q., Qu, Q., & Zhang, X. (2011). Mining Social Relationships in Micro-blogging Systems. In A. A. Ozok & P. Zaphiris (Eds.), Online Communities and Social Computing (Vol. 6778, pp. 110–119). Berlin, Heidelberg: Springer Berlin Heidelberg. Retrieved from http://www.springerlink.com/content/wq0215007t026lp7/ Gao, F., & Gao, Q. (2011). The Effect of Time Orientation and Representation of Points of Interests on the Use of Mobile Tour Guide. In J. A. Jacko (Ed.), Human-Computer Interaction. Towards Mobile and Intelligent Interaction Environments (Vol. 6763, pp. 59–68). Berlin, Heidelberg: Springer Berlin Heidelberg. Retrieved from http://www.springerlink.com/content/y348v55v857675t1/ Nohdurft, E., Gao, Q., and Zhu, B. (2010). A cross-cultural study on the user motivations and behaviors of online knowledge sharing. Paper presented on the 3rd International Conference on Applied Human Factors and Ergonomics (AHFE 2010), Miami, Florida, July, 2010. Ebert, D., Chen, X., Gao, Q., and Rau, P. L. (2010). Design of a mobile social community platform for Chinese older people. Paper presented on the 3rd International Conference on Applied Human Factors and Ergonomics (AHFE 2010), Miami, Florida, July, 2010. Gao, Q., Dai, Y., and Fu, K. (2009). Improving Personal Tagging Consistency through Visualization of Tag Relevancy. Paper presented on the 13th International Conference on Human-Computer Interaction (HCI International ’09), San Diego, US, July, 2009. Gao, Q., Kang, R. G., Fan, Z., Dai, Y. S., Wu, S. and Yang, Y. C. (2008). Understanding Sociability of Social software: An Exploratory Study. Paper presented at the 2nd International Conference on Applied Ergonomics, Las Vegas, USA, July 14–17, 2008. Dai, Y. S., Gao, Q., Fan, Z., and Kang, R. G. (2007). User Perceived Quality of Online Social Information Services: From the Perspective of Knowledge Management. 2007 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2007), Singapore, December, 2007. Zhou, R. G., Sato, H., Gao, Q., Rau, P.L.P., Yoko, A., Fujimura, K., and Gao, F. (2007). Mobile Search: How to Present Search Results for Older Users. 2007 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2007), Singapore, December, 2007. Zhang, B. and Gao, Q. (2007). Introduce Mobile Contexts into Usability Evaluation. Paper presented at the 3rd Joint Conference on Harmonious Human Machine Environment (HHME2007), Jinan, China, October, 2007. Gao, Q., Sato, H., Rau, P. L. P., and Asano, Y. (2007). Design effective navigation tools for older web users. Lecture Notes in Computer Science, v 4550 LNCS, n PART 1, Human-Computer Interaction: Interaction Design and Usability p 765–773. Gao, Q., Rau, P. L. P., and Salvendy, G. (2007). Provide context-aware advertisements with interactivity. Lecture Notes in Computer Science, v 4550 LNCS, n PART 1, Human-Computer Interaction: Interaction Design and Usability p 22–31. Asano, Y., Saito, H., Sato, H., Wang, L., Gao, Q., and Rau, P. L. P. (2007). Tips for Designing Mobile Phone Web Pages for the Elderly. Proceedings of the 12th International Conference on Human-Computer Interaction (HCI International ’07), Beijing, China, July, 2007. Gao,Q., Zhang, W.,and Rau, P.L. P. (2003). Comparing Presentation Styles of Help for Shoppers on the Web. Proceedings of the 10th International Conference on Human-Computer Interaction (HCI International ’03), Crete, Greece, June 22–27, 2003. Books/Book Chapters Gao, Q., & Rau, P. L. (2011). Understanding online Sociability: Investigations on sociability determinants and cultural Differences in sociability perception. In B. White, I. King, & P. Tsang (Eds.), Social Media Tools and Platforms in Learning Environments (pp. 219–244). Springer.

学术兼职

院系服务任职 2017-今 工7级主任,工71班主任 2017-今 工业工程系教学委员会委员 2015-今 工业工程系人因与工效学研究所所长 2015-今 工业工程系毕设考核委员会成员 2012-2014 清华大学教学顾问组专家成员 2011-2015 工业工程系工程系统研究所 副所长 2006-2010 工6级主任、工61班主任 学术团体服务任职 期刊编辑 2010-今,International Journal of Human-Computer Interaction(SCI源刊)编委 2013-2015,Human Factors in Manufacturing and Service Industries(SCI源刊)编委 期刊审稿人 Ergonomics International Journal of Industrial Ergonomics International Journal of Human-Computer Interaction Universal Access in the Information Society Human Factors in Manufacturing and Service Industries Safety Science 会议组织 2009/01-2010/09, 应用人因与工效学大会(AHFE 2010,美国), 技术委员会委员 2010/09-2012/09, 应用人因与工效学大会(AHFE 2012,美国), 技术委员会委员 2011/09-2013/09,国际人机交互大会(HCII 2013,美国),会议组委 2012/09-2014/09, 应用人因与工效学大会(AHFE 2014,波兰),科学委员会委员 2013/09-2014/09,国际人机交互大会(HCII 2014,希腊),会议组委 2013-2014, Web-based Education Technologies (WebET 2014, 韩国), 会议组委 2014/09-2015/09, 应用人因与工效学大会(AHFE 2015,美国),科学委员会委员 2014/09-2015/09,国际人机交互大会(HCII 2015,美国),会议组委 2014-2015, Committee, International Conference on ICT, Society and Human Beings (ICT 2015, 西班牙), 会议组委 2015-2016, Web-based Education Technologies (WebET 2015, 意大利), 会议组委 2015/09-2016/09, 应用人因与工效学大会(AHFE 2016,美国),科学委员会委员 2015/09-2016/09,国际人机交互大会(HCII 2016,美国),会议组委 2015-2016, ICT 2016, 葡萄牙,会议组委 2016/09-2017/09, 应用人因与工效学大会(AHFE 2017,美国),科学委员会委员 2016/09-2017/09,国际人机交互大会(HCII 2017,美国),会议组委 2017/09-2018/09, 应用人因与工效学大会(AHFE 2018,美国),科学委员会委员 2017/09-2018/09,国际人机交互大会(HCII 2018,美国),会议组委 2018/09-今, 应用人因与工效学大会(AHFE 2019,美国),科学委员会委员 2018/09-今,国际人机交互大会(HCII 2019,美国),会议组委 分会场组织(Session chair) HCII2007: Empower Elders to Enjoy New Technologies. HCII2009: (with Pei-Luen Patrick Rau) Support Independent Living for Older People Applications and Integrations. HCII2011: a. (with Zhizhong Li) Human Factors and Control of Complex Systems; b. Active Ageing with ICT. HCII2013: (with Zhizhong Li) Human-Computer Interaction and Human Errors in Complex Systems. HCII2015: Managing Cognitive and Social Complexities. HCII2016: (with Zhizhong Li) Human Factors and Ergonomics in Safety-Critical Systems. HCII2017: Human Factors and Ergonomics in Safety-Critical Systems-I, Human Factors and Ergonomics in Safety-Critical Systems-II. HCII2018: Human Factors and Ergonomics in Safety-Critical Systems 学会任职 2015-今,人因与工效学会(Human Factors & Ergonomics Society, HFES)中国分部主席 2009-2015,人因与工效学会中国分部秘书

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