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Zhang, X., Balaji, M.S., & Jiang, Y*. (2022). “Robots at your service: Value facilitation and value co-creation in restaurants”, International Journal of Contemporary Hospitality Management (ABDC-A, ABS-3, and Impact factor = 5.667). Jiang, Y.*, Zhang, X., & Balaji, M. S. (forthcoming). “Customer-perceived value influence on luxury hotel purchase intention among potential customers”, Tourism Analysis: An Interdisciplinary Journal (ABDC-A and ABS-2).

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