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个人简介

教育背景 2007/09 – 2012/05, 香港理工大学,市场营销,博士 2001/09 - 2005/06, 中山大学, 旅游管理,学士 工作经历 2018/09-至今,华南师范大学旅游管理学院,副教授 2012/05-2018/09,中山大学管理学院, 助理教授 开设课程 本科课程 1. 酒店顾客关系管理 科研项目 (1)广东省自然科学基金博士科研启动项目,基于企业微信公众平台的顾客心理所有权研究,2017年1月1日到2019年12月31日,10万元,在研,主持; (2)国家自然科学基金面上项目,41771144,旅游地的非确指空间人地情感联系:结构、发生、动因和效应——以“生态依恋”为例,2018年1月1日到2021年12月31日,60万元,在研,参与者; (3)国家自然科学基金面上项目,71772189,连带性离职的意义建构与对策:下属多目标价值调和及其干预研究,2018年1月1日到2021年12月31日,47万元,在研,参与者; (4)国家自然科学基金面上项目,71772192,创业激情的诱发机制及其情绪感染效应研究,2018年1月1日到2021年12月31日,48万元,在研,参与者; (5)国家自然科学基金面上项目,71772186,虚拟社区价值共创行为的特征、形成机制及其作用,2018年1月1日到2021年12月31日,48万元,在研,参与者; (6)国家自然科学基金面上项目,71573289,三重视角下旅游需求影响机制及预测的理论构建与实证研究,2016年1月1日到2019年12月31日, 48万元,在研,参与者; (7)国家自然科学基金青年项目,71402195,联盟网络、二元能力与新创企业成长的动态作用机理研究,2015年1月1日到2017年12月31日,19万元,在研,参与者; (8)国家自然科学基金面上项目,71672201,探索鼓舞在市场营销领域的产生、构成及效应机制,2017年1月1日到2020年12月31日,48万,在研,参与者; 学术成果 其他 (1) 作为2018 ApacCHRIE亚太旅游酒店学术年会的筹办委员会成员之一,担任当中青年论坛的联席主席 (2) 2017年代表团队在世界旅游组织统计学术年会上作专题演讲 其他 (1) 2014年中山大学教工年度考核校级优秀员工 (2) 2017年中山大学教工年度考核校级优秀员工 (3) 2017年中山大学第八届教学成果奖一等奖 (4) 2017年广东省教学成果奖一等奖 (5) 2018年教育部国家教育成果奖二等奖《基于工商管理大平台的旅游管理一流人才培养机制和实践》

研究领域

游客行为、旅游目的地营销、服务营销、服务业员工行为、社交媒体营销等。

近期论文

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[1]Fong, L., Nong, S. Z., Leung, D., & Ye, B. H.*. (2021). Choice of non-monetary incentives and coupon redemption intention: monetary saving and price consciousness as moderators. International Journal of Hospitality Management, 94(2), 102816. https://doi.org/10.1016/j.ijhm.2020.102816 (SSCI Q1) [2]Ye, B. H., Ye, H., Li, P., & Fong, L.. (2021). The impact of hotel servicescape on customer mindfulness and brand experience: the moderating role of length of stay. Journal of Hospitality Marketing & Management(2), 1-19. https://doi.org/10.1080/19368623.2021.1870186 (SSCI Q1) [3]Ben Haobin Ye, Lawrence Hoc Nang Fong & Jian Ming Luo. (2021) Parasocial interaction on tourism companies’ social media sites: antecedents and consequences, Current Issues in Tourism, 24:8, 1093-1108. https://doi.org/10.1080/13683500.2020.1764915 (SSCI Q1) [4]Ye, B. H., Tung, V., Li, J. J., & Zhu, H.. (2020). Leader humility, team humility and employee creative performance: the moderating roles of task dependence and competitive climate. Tourism Management, 81, 104170. https://doi.org/10.1016/j.tourman.2020.104170 (SSCI Q1) [5]Lawrence Hoc Nang Fong, Rob Law, Ben Haobin Ye*. (2020). Outlook of tourism recovery amid an epidemic: importance of outbreak control by the government. Annals of Tourism Research. https://doi.org/10.1016/j.annals.2020.102951 (SSCI Q1) [6]Qi Yan, Yunhong Hu, Ben Haobin Ye. (2020) Time to update China’s panda loan terms. Science. https://doi.org/10.1126/science.aba3948 (SCI Q1) [7]Zhaofeng Li, Zheng Chen, Ningshu Yang, Kaiyao Wei, Zexin Ling, Qinqi Liu, Guofeng Chen, Ben Haobin Ye*. (2020). Trends in research on the carbon footprint of higher education: a bibliometric analysis (2010–2019). Journal of Cleaner Production, 289. https://doi.org/10.1016/j.jclepro.2020.125642 (SCI Q1) [8]Luo, J. M., & Ye, B. H.*. (2020). Role of generativity on tourists' experience expectation, motivation and visit intention in museums. Journal of Hospitality and Tourism Management, 43, 120-126. https://doi.org/10.1016/j.jhtm.2020.03.002 (SSCI Q2) [9]Fu, H., Ye, B. H.*, & Xu, X.. (2020). The cross-level effect of shared leadership on tourism employee proactive behavior and adaptive performance. Sustainability, 12(15), 6173. https://doi.org/10.3390/su12156173 (SSCI Q2) [10]Ben Haobin Ye, Ivy Huiyue Ye, Rob Law. (2020) Systematic Review of Smart Tourism Research. Sustainability. https://doi.org/10.3390/su12083401 (SSCI Q2) [11]Dedeolu, B. B., Bilgihan, A., Ye, B. H., Wang, Y., & Okumus, F.. (2020). The role of elaboration likelihood routes in relationships between user-generated content and willingness to pay more. Tourism Review. https://doi.org/10.1108/TR-01-2019-0013 (SSCI Q2) [12]York Yan Qi, Ben Ye Haobin*, Feifei Fan & Si Wen. (2020) Why is contemporary China still courting concubines? Exploring the reasons for Chinese audiences’ fascination with concubines’ infighting in television dramas, Leisure Studies, 39(3), 444-453. https://doi.org/10.1080/02614367.2019.1661505 (SSCI Q3) [13]Jun (Justin) Li, Mark A. Bonn, Ben Haobin Ye. (2019). Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: the moderating roles of perceived organizational support and competitive psychological climate. Tourism Management, 73, 172-181. https://doi.org/10.1016/j.tourman.2019.02.006 (SSCI Q1) [14]Luo, J. M., Chi, F. L., & Ye, B. H.. (2019). Barriers for the sustainable development of entertainment tourism in macau. Sustainability, 11. https://doi.org/10.3390/su11072145 (SSCI Q1) [15]Ye, B. H., Luo, J. M., & Vu, H. Q. (2018). Spatial and temporal analysis of accommodation preference based on online reviews. Journal of Destination Marketing & Management. https://doi.org/10.1016/j.jdmm.2018.03.001. (SSCI Q1) [16]Qi, Y. Y., & Ye, B. H.. (2018). Research note: why gold is so stronghold, revealing the mechanism of china’s golden week holiday system. Leisure Studies(2), 1-7. (SSCI Q2) [17]Dedeoglu, B. B., Bilgihan, A., Ye, B. H., Buonincontri, P., & Okumus, F. (2018). The impact of servicescape on hedonic value and behavioral intentions: the importance of previous experience. International Journal of Hospitality Management, 72, 10-20. (SSCI Q1) [18]Ye, B. H.,Berreda, A., Nusair, K., & Okumus, F. (2017) Website interactivity and brand development of online travel agencies in China: the moderating role of age. Journal of Business Research, online. http://dx.doi.org/10.1016/j.jbusres.2017.09.046. (SSCI Q1) [19]Vu, Q., Luo, J. Ye, B. H. & Law, R. (2017) Evaluating museum visitor experiences based on user-generated travel photos, Journal of Travel & Tourism Marketing, accepted. (SSCI Q2) [20]Davis Fong, Ben Haobin Ye* and Rob Law (2016) The Relationship of Impact Factors and Journal Rankings in Tourism. International Journal of Bibliometrics in Business and Management, accepted. [21]Ye, B. H., Fu, H., & Law, R. (2016). Use of impact-range performance and asymmetry analyses to improve OTA website quality. Journal of Hospitality and Tourism Management, 26, 9-17. [22]Fu, H., Ye, B. H.*, & Xiang, J. (2016). Reality TV, audience travel intentions, and destination image. Tourism Management, 55, 37-48. (SSCI Q1) [23]Qiu, H., Ye, B. H.*, Bai, B., & Wang, W. H. (2015). Do the roles of switching barriers on customer loyalty vary for different types of hotels?.International Journal of Hospitality Management, 46, 89-98. (SSCI Q1) [24]Vu, H. Q., Li, G., Law, R., & Ye, B. H.* (2015). Exploring the travel behaviors of inbound tourists to Hong Kong using geotagged photos. Tourism Management, 46, 222-232. (SSCI Q1) [25]Lianping Ren, Hanqin Qiu, Ben Haobin Ye (2015)Understanding Customer Satisfaction With Budget Hotels Through Online Comments: Evidence From Home Inns in China. Journal of Quality Assurance in Hospitality & Tourism. 16(1), 45-62. [26]Hanqin Zhang Qiu, Ben Haobin Ye*, Kam Hung, York Yan Qi. (2015)Exploring Antecedents of Employee Turnover Intention— Evidence of China’s Hotel Industry. Journal of China Tourism Research.11 (1), 53-66. [27]Hui Fu, Ben Haobin Ye*, Rob Law. (2014)You Do Well and I Do Well? The Behavioral Consequences of Corporate Social Responsibility. International Journal of Hospitality Management. 40, 62-70. (SSCI Q1) [28]Ben Haobin Ye, HanqinQiu, James Shen, Carey Goh (2014) Does social identity affect residents’ attitude toward tourism development? An evidence from the relaxation of the Individual Visit Scheme. International Journal of Contemporary Hospitality Management, 26 (6), 907-929. (SSCI Q1) [29]Yan, Y. Q., Zhang, H. Q., & Ben Haobin Ye (2014). Assessing the impacts of the high-speed train on tourism demand in china. Tourism Economics, 20(1), 157-169. (SSCI) [30]Ben Haobin Ye*, Hanqin Zhang Qiu, Peter P. Yuen, (2013) Cultural conflicts or cultural cushion? Annals of tourism Research, 43(4), 321-349. (SSCI Q1) [31]Ben Haobin Ye*, HanqinQiu, Jessica (Jingxue)Yuan, (2013) Intentions to Participate in Wine Tourism in an Emerging Market: Theorization and Implications. Journal of Hospitality & Tourism Research, 41(8), 1007-1031. (SSCI Q1) [32]Hanqin Zhang Qiu, Jessica (Jingxue)Yuan, Ben Haobin Ye*, Kam Hung, (2013) Wine Tourism Phenomena in China: An Emerging Market. International Journal of Contemporary Hospitality Management, 25(7), 1115 - 1134. (SSCI Q1) [33]颜麒,吴晨光,叶浩彬。离岛免税政策对海南省旅游需求影响效应实证研究,《旅游学刊》,2013年第28卷,第10期,第47-51页。 [34]Ben Haobin Ye*, Hanqin Zhang Qiu and Peter P. Yuen. (2012) An Empirical Study of Anticipated and Perceived Discrimination of Mainland Chinese Tourists in Hong Kong: The Role of Intercultural Competence. Journal of China Tourism Research, 8(4), 417-430. [35]Ben Haobin Ye*, Hanqin Zhang Qiu and Peter P. Yuen.(2012) Perceived Discrimination in the Context of High and Low Interactions-Evidence from Medical and General Tourists, Asia Pacific Journal of Tourism Research, 17(6), 635-655. (SSCI) [36]Ben Haobin Ye*, Hanqin Zhang Qiu, and Peter P. Yuen (2011) Motivations and experiences of Mainland Chinese medical tourists in Hong Kong. Tourism Management, 32 (5), 1125-1127. (SSCI Q1) [37]HanqinQiu Zhang; Qi Yan; Haobin Ye (2008) A Comparative Analysis of the Mechanism of Policy Change in China's Travel Agency and Hotel Sectors. Journal of China Tourism Research, 4(3&4), 229 – 247. [1]Ben Haobin Ye, Peter P. Yuen, Hanqin Zhang Qiu and Vivienne hui Zhang (2008) Motivation of medical tourists: an exploratory case study of Hong Kong medical tourists. Asia Pacific Tourism Association annual conference, Bangkok, Thailand. [2]Ben Haobin Ye, Hanqin Zhang Qiu and Peter P. Yuen (2012) Cultural Cushion Perspective Revisited: The Moderating Role of Perceived Cultural Distance on Interactional Fairness and Tourist Satisfaction. CAUTHE National Conference 2012, Melbourne, Australia.

学术兼职

客座编辑 2015 International Journal of Contemporary Hospitality Management: Special issue: Social Media Issue 编委会成员 Journal of Destination Marketing & Management (SSCI Q1) 论文评审员 (1) Tourism Management (2) International Journal of Hospitality Management (3) International Journal of Contemporary Hospitality Management (4) Journal of Hospitality and Tourism Research (5) Asia-Pacific Journal of Tourism Research (6) Journal of China Tourism Research (7) Sun Yat-sen University Management Studies

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