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Qiu, L., Wang, W., and Pang, J., “The Persuasive Power of Emoticons in Electronic Word-of-Mouth Communication on Social Networking Services,” MIS Quarterly, Vol. 47, No. 2, pp. 511-534, 2023.
Lu, S., Qiu, L., and Wang, K., “The Effects of the Format of Two-Sided Online Reviews: A Linguistic Perspective,” Information & Management, Vol. 58, No.8, 103554, 2021.
Benbasat, I., Dimoka, A., Pavlou, P., and Qiu, L., “The Role of Demographic Similarity in People's Decision to Interact with Online Anthropomorphic Recommendation Agents: Evidence from a functional Magnetic Resonance Imaging (fMRI) Study,”International Journal of Human-Computer Studies, Vol. 133, No.1, pp. 56-70, 2020.
Ding, Y., and Qiu, L., “The Impact of Celebrity-Following Activities on Endorsement Effectiveness on Microblogging Platforms: A Parasocial Interaction Perspective,”Nankai Business Review International, Vol.8, No.2, p.158-173, 2017.
Wang, W., Qiu, L., Kim, D., and Benbasat, I., “Effects of Rational and Social Appeals of Online Recommendation Agents on Cognition- and Affect-based Trust,”Decision Support Systems, Vol.86, pp 48-60, 2016.
Pang, J., and Qiu, L., “Effect of Online Review Chunking on Product Attitude: The Moderating Role of Motivation to Think,”International Journal of Electronic Commerce, Vol.20, No.3, pp.355-383, 2016.
Wang, W., Zhao, Y., Qiu, L., and Zhu, Y., "Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication," Journal of the Association for Information Systems, Vol. 15, Iss. 8, Article 3, 2014. Available at: http://aisel.aisnet.org/jais/vol15/iss8/3
Qiu, L., Pang, J., and Lim, Kai H., “Effects of Conflicting Aggregated Rating on eWOM Review Credibility and Diagnosticity: The Moderating Role of Review Valence,”Decision Support Systems, Vol.54, No.1, pp.631-643, 2012.
Song, D., Li, D. and Qiu, L., “The Relationship between CIO’s Presence in the Top Management Team and IT’s Contribution to Corporate Innovations: An Empirical Study,”Frontiers of Business Research in China, Vol. 4, No. 4, pp. 685-701, 2010.
Qiu, L. and Benbasat, I., “A Study of Demographic Embodiments of Product Recommendation Agents in Electronic Commerce,” International Journal of Human-Computer Studies, Vol.68, No.10, pp.669-688, 2010.
Qiu, L. and Benbasat, I., “Evaluating Anthropomorphic Product Recommendation Agents: A Social and Relational Perspective to Designing Information Systems,” Journal of Management Information Systems, Vol.25, No.4, pp.145-182, 2009.
Qiu, L. and Li, D., “Applying TAM in B2C E-Commerce Research: An Extended Model,” Tsinghua Science & Technology, Vol.13, No.3, pp.237-243, 2008.
Qiu, L. and Benbasat, I., “An Investigation into the Effects of Text-to-Speech Voice and 3D Avatars on the Perception of Presence and Flow of Live Help in Electronic Commerce,” ACM Transactions on Computer-Human Interaction, Vol.12, No.4, pp.329-355, 2005.
Qiu, L. and Benbasat, I., “Online Consumer Trust and Live Help Interface: The Effects of Text-to-Speech Voice and 3D Avatars,” International Journal of Human-Computer Interaction, Vol.19, No.1, pp.75-94, 2005.
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