String theory has provided a resolution of the puzzles that arise in the quantum theory of black holes. The emerging picture of the hole, encoded in the ‘fuzzball paradigm’, offers deep lessons about the role of quantum gravity on macroscopic length scales. In this article we list these puzzles and explain how they get resolved. We extract the lessons of this resolution in a form that does not involve the technical details of string theory; it is hoped that this form will allow the lessons to be absorbed into other approaches to quantum gravity.

中文翻译：

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弦论中如何解决黑洞难题

弦理论为黑洞量子理论中出现的谜题提供了解决方案。以“fuzzball 范式”编码的空洞的新兴图片为量子引力在宏观长度尺度上的作用提供了深刻的教训。在本文中，我们列出了这些难题并解释了如何解决它们。我们以不涉及弦理论技术细节的形式提取此解决方案的经验教训;希望这种形式能让这些经验教训被吸收到其他量子引力方法中。