Building on recent developments in job demands-resources (JD-R) theory, we investigate how high-performance work systems (HPWS) are related to both the motivational and health impairment processes. Concretely, we examine the relationship between HPWS and employees’ burnout and quality of life (QoL) through its link with challenge and hindrance job demands. To do so, 417 hospitality and tourism employees (i.e. hotels, restaurants, and car rental offices) were surveyed, and their responses were analyzed using PLS-SEM. The results showed that HPWS were negatively associated with employee burnout, both directly and indirectly, through the reduction of challenge and hindrance job demands. In addition, the results showed that there is a positive relationship between HPWS and employee QoL. A negative association between burnout and QoL was observed, but the expected relationship between challenge job demands and QoL was not empirically confirmed. We discuss how these findings contribute to JD-R theory and practice.

中文翻译：

---

工作需求-资源理论中的高性能工作系统：对员工倦怠和生活质量的影响


基于工作需求-资源 （JD-R） 理论的最新发展，我们研究了高性能工作系统 （HPWS） 与激励和健康损害过程的关系。具体来说，我们通过与挑战和阻碍工作要求的联系来研究 HPWS 与员工倦怠和生活质量 （QoL） 之间的关系。为此，对 417 名酒店和旅游员工（即酒店、餐馆和汽车租赁办公室）进行了调查，并使用 PLS-SEM 分析了他们的回答。结果表明，HPWS 通过减少挑战和阻碍工作需求，直接或间接地与员工倦怠呈负相关。此外，结果表明 HPWS 与员工 QoL 之间存在正相关关系。观察到倦怠与 QoL 之间存在负相关，但挑战性工作需求与 QoL 之间的预期关系尚未得到实证证实。我们讨论了这些发现如何为 JD-R 理论和实践做出贡献。