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May AI come in? Generative AI shaping gender diverse recruitment in the hospitality industry
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2024-12-14 , DOI: 10.1016/j.ijhm.2024.104061
Kedarnath Thakur, Aarushi Singh, M. Srimannarayana

In the recent development of recruitment research in the hospitality industry, the need to assess the job attributes, signal of gender diversity, perception of potential employees about the organization, and assessment of hiring outcomes has gained immense interest. Across three experimental studies, this paper examines the to-and-fro interactive recruitment process with generative AI assistance in the context of the hospitality industry. Across studies 1–3, the cognitive process of applicants while browsing gender-diverse job advertisements is assessed using an eye-tracking approach, followed by the usefulness of feminine and masculine cues assisted by generative AI are examined using a text analysis approach and lastly, assessing the likability and hireability of job applicants to fit for the hospitality industry through cover letters in scenarios where evaluators are unaware of the generative AI-assistance.

中文翻译:


AI 可以进来吗?生成式 AI 塑造酒店业的性别多元化招聘



在酒店业招聘研究的最新发展中,评估工作属性、性别多样性信号、潜在员工对组织的看法以及招聘结果评估的需求引起了极大的兴趣。在三项实验研究中,本文研究了酒店业背景下使用生成式 AI 辅助的来回交互式招聘过程。在研究 1-3 中,使用眼动追踪方法评估求职者在浏览性别多元化招聘广告时的认知过程,然后使用文本分析方法检查在生成式 AI 辅助下女性和男性暗示的有用性,最后,在评估者不知道生成式 AI 辅助的情况下,通过求职信评估求职者适合酒店业的受欢迎程度和可雇用性。
更新日期:2024-12-14
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