Virtual meetings, facilitated through videoconferencing or virtual reality, have become a common form of workplace communication. Despite the advantages these meetings offer, enabling collaboration among workers in dispersed locations, the phenomenon of virtual meeting fatigue, commonly referred to as Zoom fatigue, has emerged as a significant concern. This study explores whether facial appearance dissatisfaction, a known contributor to Zoom fatigue, leads to reduced engagement in virtual meeting interactions by mediating the role of Zoom fatigue. Furthermore, this study examines the impact of facial dissatisfaction and Zoom fatigue on virtual meeting engagement cross-culturally, within the contexts of South Korea and the United States. The findings indicate that in the United States, facial dissatisfaction led to a lower level of virtual meeting engagement through the mediating role of Zoom fatigue, while in South Korea, facial dissatisfaction negatively impacted virtual meeting engagement regardless of Zoom fatigue levels. Additionally, we reveal that Zoom fatigue and facial dissatisfaction are more pronounced among U.S. women than U.S. men, but differences were not observed between South Korean women and men. These results underscore the influence of societal competitiveness, as seen in South Korea, on impression management concerns in technology-mediated work environments. We highlight the importance of developing virtual meeting features to mitigate facial dissatisfaction and Zoom fatigue, thereby enhancing engagement in virtual interactions.

中文翻译：

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在美国和韩国环境中，Zoom 疲劳和面部不满与虚拟会议参与的关系不同。


通过视频会议或虚拟现实促进的虚拟会议已成为工作场所通信的一种常见形式。尽管这些会议提供了优势，使分散地点的员工能够进行协作，但虚拟会议疲劳现象（通常称为 Zoom 疲劳）已成为一个重大问题。本研究探讨了面部外观不满（导致 Zoom 疲劳的已知因素）是否通过调节 Zoom 疲劳的作用导致虚拟会议互动的参与度降低。此外，本研究还考察了在韩国和美国背景下，面部不满和 Zoom 疲劳对跨文化虚拟会议参与的影响。研究结果表明，在美国，面部不满通过 Zoom 疲劳的中介作用导致虚拟会议参与度降低，而在韩国，无论 Zoom 疲劳程度如何，面部不满都会对虚拟会议参与度产生负面影响。此外，我们发现美国女性的 Zoom 疲劳和面部不满比美国男性更明显，但韩国女性和男性之间没有观察到差异。这些结果强调了韩国所看到的社会竞争力对技术介导的工作环境中印象管理问题的影响。我们强调了开发虚拟会议功能的重要性，以减轻面部不满和 Zoom 疲劳，从而提高虚拟交互的参与度。