Organizations often seek ways to motivate their employees to make positive contributions. Drawing on the proactive motivational model and social information processing (SIP) theory, this study aims to explore the effects of hotel employees’ emotional energy on supportive and constructive voice and the moderating role of psychological safety climate. The proposed model was tested using data collected from hospitality and tourism employees through Prolific (n = 390). The results indicate that emotional energy has a direct positive influence on supportive and constructive voice, and psychological safety climate moderates the relationship between emotional energy and constructive voice but not supportive voice. This research contributes to the voice behavior literature by looking at specific dimensions of voice behavior and provides additional empirical evidence for the proactive motivational model.

中文翻译：

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当安全感不足以表达时：情绪能量是缺失的关键吗？


组织经常想方设法激励员工做出积极贡献。本研究借鉴主动激励模型和社会信息处理 （SIP） 理论，旨在探讨酒店员工的情绪能量对支持性和建设性声音的影响以及心理安全氛围的调节作用。使用通过 Prolific （n = 390） 从酒店和旅游员工那里收集的数据对提出的模型进行了测试。结果表明，情绪能量对支持性和建设性声音有直接的正向影响，心理安全氛围调节了情绪能量与建设性声音的关系，但不是支持性声音之间的关系。本研究通过观察语音行为的特定维度为语音行为文献做出了贡献，并为主动激励模型提供了额外的实证证据。