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Highlighting gaps in technology acceptance research: A call for integrating happiness and well-being into smart city development
Journal of Innovation & Knowledge ( IF 15.6 ) Pub Date : 2024-10-19 , DOI: 10.1016/j.jik.2024.100585
Anton Manfreda, Tea Mijač

Today's world is dealing with various challenges such as global warming, overpopulation, resource allocation, uneven economic development and many others. Most of these issues are not novel; however, since the number of global populations living in urban areas is expected to increase, these problems will become more and more difficult to manage. Some of these challenges and issues refer to fast urbanization, old infrastructure or the difficulty of properly managing new technologies in cities. Smart city initiatives are frequently viewed as solutions to these challenges, but the reliance on technology alone may be misleading. Despite the widespread adoption of advanced technologies in urban areas to overcome several problems, there is a lack of research on their impact on residents' overall well-being and happiness. Our paper addresses this gap by critically evaluating existing technology acceptance models, which have primarily focused mostly on usage intention and use behaviour, to identify their limitations in addressing the complex effects of technology on well-being. The aim was therefore to explore the extent to which technology can contribute to increased happiness in smart cities and how existing research streams address this relationship. To achieve our aim, we employ a mixed-methods approach, namely integrating the IMD Smart City Index and Happy City Index to explore the connection between “smartness” and “happiness” a scoping review and bibliographic analysis of over 5000 papers on technology adoption, complemented with an empirical survey of 193 millennials on their attitudes towards smart technology and well-being.

中文翻译:


凸显技术接受度研究的差距:呼吁将幸福感和福祉融入智慧城市发展



当今世界正在应对各种挑战,例如全球变暖、人口过剩、资源分配、经济发展不平衡等等。这些问题中的大多数都不是新鲜的;然而,由于预计居住在城市地区的全球人口数量将增加,这些问题将变得越来越难以管理。其中一些挑战和问题涉及快速城市化、基础设施陈旧或城市中难以正确管理新技术。智慧城市计划通常被视为应对这些挑战的解决方案,但仅依赖技术可能会产生误导。尽管城市地区广泛采用先进技术来克服一些问题,但缺乏关于它们对居民整体福祉和幸福感影响的研究。我们的论文通过批判性地评估现有的技术接受模型来解决这一差距,这些模型主要关注使用意愿和使用行为,以确定它们在解决技术对幸福感的复杂影响方面的局限性。因此,目的是探索技术在多大程度上有助于提高智慧城市的幸福感,以及现有的研究流如何解决这种关系。为了实现我们的目标,我们采用混合方法,即整合 IMD 智慧城市指数和快乐城市指数,以探索“智能”和“幸福”之间的联系。对 5000 多篇关于技术采用的论文进行范围审查和书目分析,并辅以对 193 名千禧一代对智能技术和福祉的态度的实证调查。
更新日期:2024-10-19
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