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Resilience agility in tourism and hospitality: Empirical research using 3D modelling
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2024-11-29 , DOI: 10.1016/j.ijhm.2024.104013
Anastasia Traskevich, Martin Fontanari

The paper presents an empirical application of the integrative model of resilience knowledge in tourism, the ReKo-Model. This study employs a quantitative method to analyse seven dimensions of resilience, with a specific focus on three areas of measurement: awareness, current implementation, and strategic cooperation. The research included obtaining virtual expert evaluations from 62 managers in the hotel industry in Germany. The interpretation of empirical findings is facilitated through the use of visualization techniques. 3D models allow for cluster and gap-analysis, providing insight into the implementation of ReKo-factors and dimensions of resilience agility. By examining how hotel-managers adapt their behaviour, the research reveals that applying resilience theory in tourism and hospitality can have transformative effects. This helps bridge strategic and expertise gaps for a more comprehensive approach to resilience agility. The research supports using a deductive approach and consolidation strategy to build resilience agility in the tourism and hospitality industry.

中文翻译:


旅游和酒店业的韧性敏捷性:使用 3D 建模的实证研究



本文提出了韧性知识综合模型 ReKo 模型在旅游业中的实证应用。本研究采用定量方法分析弹性的七个维度,特别关注三个测量领域:意识、当前实施和战略合作。该研究包括从德国酒店业的 62 名经理那里获得虚拟专家评估。通过使用可视化技术,可以促进对实证发现的解释。3D 模型允许进行集群和差距分析,从而深入了解 ReKo 因素的实施和弹性敏捷性的维度。通过研究酒店管理者如何调整他们的行为,研究表明,在旅游和酒店业中应用弹性理论可以产生变革性影响。这有助于弥合战略和专业知识差距,从而更全面地实现弹性敏捷性。该研究支持使用演绎方法和整合策略来建立旅游和酒店业的弹性敏捷性。
更新日期:2024-11-29
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