Though workforce reduction strategies have been widely adopted to improve firm performance in the tourism and hospitality industry, empirical evidence of the effects of workforce reductions on performance has been inconclusive. Based on dynamic capabilities theory, this study develops a model and empirically analyzes the impacts of workforce reductions on firm performance across the lodging, airline, and restaurant industries. Further, this study examines whether an industry-specific business model could explain the relationship between workforce reductions and performance. Findings show that while the disruption of organizational processes due to workforce reductions could be detrimental to a firm's dynamic capabilities and financial outcomes, this relationship is moderated by the specific business model the firm adopts. Our study extends previous research by highlighting the important role of a specific business model in explaining the relationship between workforce reductions and firm performance.

中文翻译：

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研究裁员对公司绩效的影响


尽管裁员策略已被广泛采用以提高旅游和酒店业的公司绩效，但关于裁员对绩效影响的经验证据尚无定论。基于动态能力理论，本研究开发了一个模型，并实证分析了裁员对住宿、航空公司和餐饮业公司绩效的影响。此外，本研究考察了特定行业的商业模式是否可以解释裁员与绩效之间的关系。研究结果表明，虽然裁员导致的组织流程中断可能对公司的动态能力和财务结果有害，但这种关系会受到公司采用的特定商业模式的调节。我们的研究通过强调特定商业模式在解释裁员与公司绩效之间关系方面的重要作用来扩展以前的研究。