Internet Research ( IF 5.9 ) Pub Date : 2024-11-21 , DOI: 10.1108/intr-06-2024-1000 Jeanine Kirchner-Krath, Samanthi Dijkstra-Silva, Benedikt Morschheuser, Harald F.O. von Korflesch
Purpose
Given the urgency of corporate engagement in sustainable development, companies seek ways to involve their employees in sustainability efforts. In this regard, gamified systems have gained attention as a novel tool to promote sustainable employee behavior. However, as the research field matures, researchers and practitioners are confronted with a scattered academic landscape that makes it difficult to grasp how gamification can be designed to engage employees in sustainable behavior and to understand how gamification effects unfold at psychological, behavioral and corporate levels of sustainability.
Design/methodology/approach
This paper uses a systematic literature review to consolidate the existing knowledge on gamification designs and their effects on sustainable employee behavior.
Findings
Studies have explored a variety of utilitarian and achievement-, immersion- and social-related gameful affordances to promote positive behavior- and system-related psychological effects as a basis for employee engagement in sustainable behavior. However, the evidence regarding their impact on rational decision-making processes and overcoming the intention-action gap inherent in sustainability is still limited. Nevertheless, several studies in focused areas indicate the potential to elicit behavioral changes that drive sustainability outcomes at the corporate level as well.
Originality/value
Our study provides three main contributions. First, we develop a conceptual framework that illustrates how gamification can drive sustainable behavior in the workplace. Second, we derive seven agenda points to guide future research on gamification for corporate sustainability. Third, we deduce three practical approaches to use gamification as a strategic intervention to promote sustainable behavior in organizations.
中文翻译:
企业可持续发展的游戏系统:关于公司游戏化和可持续员工行为的系统评价、概念框架和研究议程
目的
鉴于企业参与可持续发展的紧迫性,公司寻求让员工参与可持续发展工作的方法。在这方面,游戏化系统作为促进可持续员工行为的新工具而受到关注。然而,随着研究领域的成熟,研究人员和从业者面临着分散的学术环境,这使得很难掌握如何设计游戏化以吸引员工参与可持续行为,并理解游戏化效应如何在心理、行为和企业层面的可持续性上展开。
设计/方法/方法
本文使用系统的文献综述来巩固有关游戏化设计及其对可持续员工行为影响的现有知识。
发现
研究探索了各种功利主义和成就、沉浸和社交相关的游戏性供物,以促进积极的行为和系统相关的心理影响,作为员工参与可持续行为的基础。然而,关于它们对理性决策过程的影响以及克服可持续性固有的意图-行动差距的证据仍然有限。尽管如此,重点领域的几项研究表明,有可能引发行为改变,从而在企业层面推动可持续发展成果。
原创性/价值
我们的研究提供了三个主要贡献。首先,我们开发了一个概念框架,说明了游戏化如何推动工作场所的可持续行为。其次,我们得出了七个议程点,以指导未来游戏化对企业可持续发展的研究。第三,我们推断了三种实用方法,将游戏化作为促进组织可持续行为的战略干预。