Peer-to-peer (P2P) accommodation hosts exhibit diverse territorial behaviors in their interactions with guests. Combinations of these behaviors can distinctly affect guest experience. Using latent profile analysis, this paper identified subpopulations of P2P accommodation guests who share common perceptions of host territoriality. Results from three studies consistently revealed a trio of host territoriality patterns: low-territorial, access-limiting, and intrusive, which were differentially associated with guest experiences, including host evaluation, satisfaction, and revisit intention. Guests who experienced the access-limiting or intrusive pattern reported significantly less favorable attitudes toward their hosts and overall experiences, compared with those who experienced the low-territorial pattern. Psychological ownership and perceived control were found to mediate the influence of host territoriality patterns on guest experience. The findings of this research provide robust insight into the heterogeneity of host territoriality and shed light on service provision in P2P accommodation.

中文翻译：

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房东的地域模式及其对 P2P 住宿房客体验的影响


点对点 （P2P） 住宿房东在与房客互动时表现出不同的领地行为。这些行为的组合可能会明显影响住客体验。使用潜在概况分析，本文确定了对房东领地有共同看法的 P2P 住宿客人亚群。三项研究的结果一致揭示了三种房东的地域模式：低地域、访问限制和侵入性，这些模式与房客体验（包括房东评价、满意度和回访意向）存在差异。与经历过低地域模式的参与者相比，经历过限制进入或侵入性模式的参与者对体验达人和整体体验的态度明显较差。研究发现，心理所有权和感知控制在房东领地模式对房客体验的影响之间起中介作用。这项研究的结果为东道主地域的异质性提供了有力的见解，并阐明了 P2P 住宿中的服务提供。