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Well-being of hospitality employees: A systematic literature review
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2024-10-17 , DOI: 10.1016/j.ijhm.2024.103955 Hiroaki Saito, Danilo Brozović, Tom Baum
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2024-10-17 , DOI: 10.1016/j.ijhm.2024.103955 Hiroaki Saito, Danilo Brozović, Tom Baum
The hospitality industry employees' well-being is relevant for practitioners and researchers alike. Academic interest in hospitality employee well-being (EWB) has been steadily rising. Yet, the unintended result has been a fragmentation of the field, with at least 42 different theories addressing issues of EWB in hospitality. This study adopts a systematic literature review approach to re-balance a fragmentation that can lead to myopia and assesses relevant literature on EWB in hospitality. The study identifies 122 articles in 19 relevant hospitality journals listed in Scopus utilising the PRISMA process and analyses them with the help of a framework derived from well-being reviews in corresponding fields, such as human resource management. The findings account for individual, group and organisational level stressors, resources and practices affecting EWB in hospitality, and they are subsequently related to the theoretical landscape in the field, suggesting future avenues for research.
中文翻译:
酒店员工福祉:系统文献综述
酒店业员工的福祉与从业人员和研究人员都息息相关。学术界对酒店员工福利 (EWB) 的兴趣一直在稳步上升。然而,意想不到的结果是该领域的碎片化,至少有 42 种不同的理论解决了酒店业的 EWB 问题。本研究采用系统的文献综述方法来重新平衡可能导致近视的碎片化,并评估了酒店业 EWB 的相关文献。该研究利用 PRISMA 流程在 Scopus 中列出的 19 种相关酒店期刊中确定了 122 篇文章,并借助从相应领域(如人力资源管理)的福利审查得出的框架对其进行分析。这些发现考虑了影响酒店业 EWB 的个人、团体和组织层面的压力源、资源和实践,它们随后与该领域的理论景观相关,为未来的研究途径提出了建议。
更新日期:2024-10-17
中文翻译:
酒店员工福祉:系统文献综述
酒店业员工的福祉与从业人员和研究人员都息息相关。学术界对酒店员工福利 (EWB) 的兴趣一直在稳步上升。然而,意想不到的结果是该领域的碎片化,至少有 42 种不同的理论解决了酒店业的 EWB 问题。本研究采用系统的文献综述方法来重新平衡可能导致近视的碎片化,并评估了酒店业 EWB 的相关文献。该研究利用 PRISMA 流程在 Scopus 中列出的 19 种相关酒店期刊中确定了 122 篇文章,并借助从相应领域(如人力资源管理)的福利审查得出的框架对其进行分析。这些发现考虑了影响酒店业 EWB 的个人、团体和组织层面的压力源、资源和实践,它们随后与该领域的理论景观相关,为未来的研究途径提出了建议。