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Innovation in Crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2024-10-14 , DOI: 10.1016/j.ijhm.2024.103946
Anna M. Burton, Astrid Dickinger

This paper investigates the relationship between leadership and dynamic capabilities as drivers of innovation in the hospitality industry. Utilizing data from hospitality executives, we examine how different leadership styles impact the formation of dynamic capabilities and service innovations during unprecedented crises. This research expands extant literature by showcasing how different leadership styles impact different dynamic capabilities and in turn, innovation. We identify that innovative hospitality firms differ from non-innovative firms in their level of dynamic capability development and regarding the extent to which different leadership styles impact dynamic capabilities. The findings suggest practical implications for hospitality businesses and provide insights that can benefit policymakers in their design of a more resilient industry.

中文翻译:


危机中的创新。领导力和动态能力在更具创新性的酒店业中的作用



本文研究了领导力和动态能力之间的关系,它们是酒店业创新的驱动力。利用来自酒店业高管的数据,我们研究了不同的领导风格如何在前所未有的危机中影响动态能力和服务创新的形成。这项研究通过展示不同的领导风格如何影响不同的动态能力,进而影响创新,扩展了现有的文献。我们发现,创新型酒店公司与非创新型酒店公司在动态能力发展水平以及不同领导风格对动态能力的影响程度方面存在差异。这些发现对酒店业提出了实际影响,并提供了有助于政策制定者设计更具弹性的行业的见解。
更新日期:2024-10-14
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