When women travel together, the social identity of the members creates group harmony, but disagreements over travel arrangements create intragroup conflict. This study draws on the self-categorization theory to examine the impact of group conflict and group harmony on female companion travel experiences and future female companion travel intentions. The study used both qualitative and quantitative methods. Focus group meetings were performed to develop the scale to measure dictatorship as a source of creating group conflict during female companion travel. The results of the questionnaire survey indicated that group conflict and group harmony have an impact on female companion travel experiences, but only group conflict directly influences future female companion travel intentions, group harmony does not. Female companion travel experience mediates the effect of group conflict and group harmony on future female companion travel intentions. Recommendations for destinations and the tourism industry to improve female companion travel experiences are provided.

中文翻译：

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群体冲突与群体和谐影响未来女性陪伴出行意愿——女性陪伴出行体验的中介效应


当女性一起旅行时，成员的社会身份创造了群体和谐，但旅行安排的分歧造成了群体内部冲突。本研究借鉴了自我分类理论，考察了群体冲突和群体和谐对女性同伴旅行体验和未来女性同伴旅行意图的影响。该研究同时使用了定性和定量方法。举行了焦点小组会议，以开发衡量独裁的量表，作为在女性同伴旅行期间制造群体冲突的根源。问卷调查结果表明，群体冲突和群体和谐对女性同伴的旅行体验有影响，但只有群体冲突直接影响未来的女性同伴旅行意图，群体和谐则没有。女性陪伴者旅行体验中介群体冲突和群体和谐对未来女性陪伴者旅行意愿的影响。为目的地和旅游业提供了改善女性同伴旅行体验的建议。