Reflexivity is often considered a prerequisite for institutional work. However, the relationship between reflexivity and institutional work has rarely been examined rigorously in empirical research, and there is a lack of consensus on when and how reflexivity motivates such efforts. This study aims to address this gap by reviewing existing operationalisations of reflexivity and exploring how different forms of reflexivity impacted employees’ engagement in institutional work in a public organisation undergoing institutional change. The empirical results revealed seven distinct patterns of reflexivity and institutional work, indicating that variations across three dimensions of reflexive evaluation – scope, openness and relationality – contributed to decisions about whether and how to engage in institutional work. The results also demonstrated that reflexivity is profoundly grounded in individuals’ concerns and shaped by their work and professional histories. These findings suggest that researchers and practitioners must develop a deeper understanding of the multidimensional nature of reflexivity in order to foster meaningful employee contributions to institutional processes.

中文翻译：

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反身性与机构工作之间的关系：公共组织中的案例研究


反身性通常被认为是机构工作的先决条件。然而，反身性与机构工作之间的关系在实证研究中很少被严格审查，而且对于反身性何时以及如何激励这种努力，也缺乏共识。本研究旨在通过回顾现有的反身性操作化并探索不同形式的反身性如何影响员工在正在经历机构变革的公共组织中参与机构工作来解决这一差距。实证结果揭示了反身性和机构工作的七种不同模式，表明反身评价的三个维度——范围、开放性和关系性——的变化有助于决定是否以及如何参与机构工作。结果还表明，反身性深刻地植根于个人的关注点，并受到他们的工作和职业历史的影响。这些发现表明，研究人员和从业者必须更深入地理解反身性的多维性质，以便培养员工对机构流程的有意义的贡献。