Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2024-10-29 , DOI: 10.1108/jkm-08-2023-0712 Nikola Suzic, Petar Vrgović, Cipriano Forza, Mikela Chatzimichailidou
Purpose
This study aims to propose a framework for the development of implementation guidelines (IGs) that can help consultants mitigate not-invented-here (NIH) syndrome during a consultant intervention as a specific type of knowledge transfer.
Design/methodology/approach
The authors adopted a design science research approach for proposing an NIH-mitigating IG development framework. Inspired by findings and rich primary data from two consultant interventions, the authors, through theory building, ground five core principles in the general theory of NIH attitude functions. Finally, the authors revisit two consultant interventions to identify and describe mechanisms that led to the enactment of the principles.
Findings
The proposed framework provides five principles for developing NIH-mitigating IGs. The present research proposes that successful knowledge transfer and the mitigation of NIH syndrome as a prerequisite for this success are conditioned by adequately developed IGs.
Originality/value
The originality and value of the present research lie in the proposed NIH-mitigating IG development framework containing a set of principles for IG development as a proactive rather than reactive approach to NIH mitigation. To the best of the authors’ knowledge, this is the first research to address the problematics of mitigating NIH syndrome in consultant knowledge transfer by focusing on developing appropriate IGs. By developing and implementing IGs based on the proposed framework, a more successful transfer of knowledge from consultants to clients should take place, thus, increasing the value that clients receive from consultancy.
中文翻译:
通过制定适当的实施指南来缓解顾问知识转移中的非发明综合症
目的
本研究旨在提出一个制定实施指南 (IG) 的框架,该框架可以帮助顾问在顾问干预期间缓解非此处发明 (NIH) 综合症,作为一种特定类型的知识转移。
设计/方法/方法
作者采用设计科学研究方法来提出缓解 NIH 的 IG 开发框架。受两项顾问干预的发现和丰富的原始数据的启发,作者通过理论构建,将 NIH 态度功能一般理论中的五个核心原则奠定了基础。最后,作者重新审视了两项顾问干预措施,以确定和描述导致这些原则颁布的机制。
发现
拟议的框架为开发 NIH 缓解 IG 提供了五项原则。本研究提出,成功的知识转移和缓解 NIH 综合征作为这种成功的先决条件,以充分开发的 IG 为条件。
原创性/价值
本研究的原创性和价值在于拟议的 NIH 缓解 IG 开发框架,其中包含一组 IG 开发原则,作为缓解 NIH 的主动而不是被动方法。据作者所知,这是第一项通过专注于开发适当的 IG 来解决顾问知识转移中减轻 NIH 综合征问题的研究。通过基于拟议框架开发和实施 IG,应该可以更成功地将知识从顾问转移到客户,从而增加客户从咨询中获得的价值。