Policymakers in many countries have employed market approaches to supplement traditional civil service systems, and using contract employees is a form of this labor resourcing strategy. Although business studies have suggested that contract-based employment may enhance organizational performance, few studies have explored this relationship in the field of public administration. This study examines whether the use of contract employees is associated with organizational performance in the public sector. Based on the New Public Management (NPM) literature, this study develops hypotheses and tests them using two-way fixed effects models with 18 months of longitudinal data (2018–2019) from 2,912 neighborhood offices in South Korea. The results reveal that local governments with a greater number of contract employees are more likely to outperform doorstep health service delivery. The implications for the management of contract workers in the public sector are discussed.

中文翻译：

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通过使用合同工提高地方政府绩效：来自韩国的案例


许多国家的政策制定者采用市场方法来补充传统的公务员制度，而使用合同工是这种劳动力资源配置策略的一种形式。尽管商业研究表明，基于合同的就业可能会提高组织绩效，但在公共管理领域很少有研究探讨这种关系。本研究考察了合同工的使用是否与公共部门的组织绩效有关。基于新公共管理 （NPM） 文献，本研究使用来自韩国 2,912 个社区办公室的 18 个月纵向数据（2018-2019 年）的双向固定效应模型提出假设并对其进行检验。结果显示，合同工数量较多的地方政府更有可能胜过上门卫生服务。讨论了对公共部门合同工管理的影响。