This study examines the perception–reality gap regarding the influence of technological affordances on cybersexual harassment (CSH) between remote workers. While previous research has recognized the existence of gender stereotypes and discrimination in online spaces, little attention has been given to how technological affordances impact—or are perceived to impact—incidents of CSH. By employing a theoretical framework of technological affordances, this study reveals that users often perceive affordances differently from how they utilize them, indicating a misalignment between perception and behavior. Our analysis of interviews with 30 remote knowledge workers extends affordances theory by showing that affordances are not always applied in the ways they are perceived, and that power dynamics and structural inequalities outweigh technological affordances in shaping reporting behaviors. Addressing this perception–reality gap is crucial for developing interventions and policies that accurately reflect the realities of CSH experiences and promote a safe online work environment.

中文翻译：

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幕后：远程同事之间网络性骚扰的认知-现实差距


本研究考察了关于技术可供性对远程工作者之间网络性骚扰 （CSH） 影响的认知-现实差距。虽然以前的研究已经认识到在线空间中存在性别刻板印象和歧视，但很少有人关注技术可供性如何影响或被认为会影响 CSH 事件。通过采用技术可供性的理论框架，本研究揭示了用户对可供性的看法通常与他们使用它们的方式不同，这表明感知和行为之间存在不一致。我们对 30 名远程知识工作者的采访进行了分析，通过表明可供性并不总是以它们被感知的方式应用，并且在塑造报告行为方面，权力动态和结构性不平等超过了技术可供性。解决这种认知-现实差距对于制定准确反映 CSH 体验现实并促进安全在线工作环境的干预措施和政策至关重要。