Smartphones, while ubiquitous and beneficial, can lead to problematic use. This study investigates the intricate interplay between cultural dimensions, smartphone addiction, and employee performance. Through the lens of distraction theory, attachment Theory, coping theory combined with Hofstede's cultural dimensions, and self-regulation theory and quality of life, we examine how collectivism, individualism, uncertainty avoidance, and masculinity cultural dimensions influence smartphone addiction and its subsequent effect on employee performance. The findings, based on data collected from 233 employees at a major medical center in the Midwest region of the USA and employing structural equation modeling, reveal a significant cultural influence on smartphone addiction, ultimately leading to a decline in performance. However, quality of life emerges as a crucial moderator, mitigating the negative impact of smartphone addiction. This research offers valuable insights for information systems scholars, highlighting the importance of cultural context in understanding smartphone addiction. Furthermore, the study equips managers with practical knowledge to address smartphone addiction within a culturally diverse workforce. By implementing strategies that enhance employee quality of life, organizations can foster a more productive and engaged work environment.

智能手机虽然无处不在且有益，但可能会导致使用出现问题。本研究调查了文化维度、智能手机成瘾和员工绩效之间错综复杂的相互作用。通过分散注意力理论、依恋理论、应对理论与霍夫斯泰德的文化维度以及自我调节理论和生活质量相结合的视角，我们研究了集体主义、个人主义、不确定性回避和男子气概文化维度如何影响智能手机成瘾及其对员工绩效的后续影响。该研究结果基于从美国中西部地区一家主要医疗中心的 233 名员工收集的数据，并采用结构方程模型，揭示了文化对智能手机成瘾的重大影响，最终导致性能下降。然而，生活质量成为减轻智能手机成瘾负面影响的关键调节因素。这项研究为信息系统学者提供了宝贵的见解，强调了文化背景在理解智能手机成瘾方面的重要性。此外，该研究为管理人员提供了实践知识，以解决多元文化劳动力中的智能手机成瘾问题。通过实施提高员工生活质量的策略，组织可以营造更高效、更敬业的工作环境。