当前位置: X-MOL 学术J. Hosp. Market. Manag. › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Customer experiences with service robots in hotels: a review and research agenda
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-09-17 , DOI: 10.1080/19368623.2024.2403640
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, Anubhav Mishra

This study consolidates the limited research on real-life customer experiences with hotels that have integrated service robots (SR) grounded in the Usability, Social Acceptance, User experience, an...

中文翻译:


酒店服务机器人的客户体验:回顾和研究议程



这项研究整合了对具有集成服务机器人 (SR) 的酒店的现实客户体验的有限研究,这些研究基于可用性、社会接受度、用户体验和...
更新日期:2024-09-17
down
wechat
bug