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Customer experiences with service robots in hotels: a review and research agenda
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-09-17 , DOI: 10.1080/19368623.2024.2403640 Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, Anubhav Mishra
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-09-17 , DOI: 10.1080/19368623.2024.2403640 Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, Anubhav Mishra
This study consolidates the limited research on real-life customer experiences with hotels that have integrated service robots (SR) grounded in the Usability, Social Acceptance, User experience, an...
中文翻译:
酒店服务机器人的客户体验:回顾和研究议程
这项研究整合了对具有集成服务机器人 (SR) 的酒店的现实客户体验的有限研究,这些研究基于可用性、社会接受度、用户体验和...
更新日期:2024-09-17
中文翻译:
酒店服务机器人的客户体验:回顾和研究议程
这项研究整合了对具有集成服务机器人 (SR) 的酒店的现实客户体验的有限研究,这些研究基于可用性、社会接受度、用户体验和...