This mixed-methods study explores the incidence, manifestations, and drivers of secondary traumatic stress among service providers who work with Syrian refugees in Istanbul, Turkey. A survey of 104 social workers and other providers working in 17 public and civil society agencies in Istanbul in 2018 demonstrates that 54.81% had Secondary Traumatic Stress Scale scores indicating mild to severe secondary traumatic stress. In total, 28 qualitative interviews showed manifestations and possible drivers of secondary traumatic stress including weak supervision, heavy caseloads, and insecure working conditions. The findings suggest supervision and peer-support should be strengthened to address secondary traumatic stress among providers serving refugees.

中文翻译：

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与叙利亚难民合作的服务提供者的继发性创伤的表现和驱动因素：土耳其伊斯坦布尔的一项混合方法研究


这项混合方法研究探讨了在土耳其伊斯坦布尔与叙利亚难民一起工作的服务提供者中继发性创伤应激的发生率、表现和驱动因素。 2018 年对伊斯坦布尔 17 个公共和民间社会机构的 104 名社会工作者和其他提供者进行的调查显示，54.81% 的二次创伤应激量表评分表明存在轻度至重度继发性创伤应激。总共 28 次定性访谈显示了继发性创伤性应激的表现形式和可能的驱动因素，包括监督薄弱、案件量大和工作条件不安全。研究结果表明，应加强监督和同伴支持，以解决难民服务提供者的继发性创伤压力。