Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2024-09-25 , DOI: 10.1108/jkm-02-2024-0133 Roberto Cerchione, Piera Centobelli, Elena Borin, Antonio Usai, Eugenio Oropallo
Purpose
The effect of digital transition on knowledge management (KM) processes is becoming relevant for companies operating in different industries and the body of literature examining this impact is rapidly growing. This paper aims to critically analyse the literature on the impact of digital transition on KM by rethinking the SECI model proposed by Nonaka and proposing the WISED model for the digital knowledge-creating company.
Design/methodology/approach
The systematisation of existing studies on the topic and the analysis of the evolution of knowledge creation process in the era of digital transition was carried out through a bibliometric approach.
Findings
According to the traditional epistemological and ontological dimensions and considering the innovative KM processes identified by this study (i.e. webification, informalisation, systematisation, explicitation and digitalisation), the results highlight how the proposed WISED model can be adopted by organizations to manage knowledge through the use of digital technologies.
Originality/value
Digital transition seems to open up new horizons that can expand the potential use of the WISED model for organisations and society.
中文翻译:
WISED 知识创造公司:根据数字化转型重新思考 SECI 模型
目的
数字化转型对知识管理 (KM) 流程的影响正变得与不同行业的公司息息相关,并且研究这种影响的文献正在迅速增长。本文旨在通过重新思考野中提出的 SECI 模型并提出数字化知识创造公司的 WISED 模型,批判性地分析有关数字化转型对知识管理影响的文献。
设计/方法论/途径
通过文献计量的方法对现有主题研究进行系统化,并对数字化转型时代知识创造过程的演变进行分析。
发现
根据传统的认识论和本体论维度,并考虑本研究确定的创新知识管理流程(即网络化、信息化、系统化、显化和数字化),结果强调了组织如何采用所提出的 WISED 模型来通过使用来管理知识的数字技术。
原创性/价值
数字化转型似乎开辟了新的视野,可以扩大 WISED 模型对组织和社会的潜在用途。