In this review, we attempt to make sense of the broad, complex, incoherent, fascinating yet frustrating literatures that implicate interpersonal relationships in organizations by focusing on how relationships are treated and what relationships do for organizations and the people therein. We leverage the existing literature to push the study of interpersonal relationships in organizations in three ways. First, we conceptualize relationships in ways that are deeper than are typically studied, in terms of the nature of interpersonal bonds, the trajectory of relationships, and how relationships are measured. Second, we build on multilevel research that demonstrates how (top-down) organization-level processes and relational systems impact dyadic relationships and associated outcomes, and how (bottom-up) those same relationships implicate organizational processes and outcomes. Third, we realize the potential of viewing relationships not just as pipes for the direct transmission of knowledge and socioemotional support but as prisms for studying indirect processes of attention and interpretation.

中文翻译：

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组织中的人际关系：建立更好的管道并通过棱镜观察


在这篇评论中，我们试图通过关注如何处理关系以及关系对组织和其中的人有什么影响，来理解涉及组织中人际关系的广泛、复杂、不连贯、迷人但令人沮丧的文献。我们利用现有文献，以三种方式推动对组织中人际关系的研究。首先，我们以比通常研究的更深入的方式概念化关系，包括人际关系的性质、关系的轨迹以及如何衡量关系。其次，我们建立在多层次研究的基础上，展示了（自上而下的）组织层面的流程和关系系统如何影响二元关系和相关结果，以及这些相同的关系如何（自下而上）影响组织流程和结果。第三，我们意识到不仅将关系视为直接传递知识和社会情感支持的管道，而且将其视为研究注意力和解释的间接过程的棱镜的潜力。