This study proposes a theoretical model of challenge/hindrance stressors of hybrid work on emotional and behavioral reactions based on the conservation of resources theory. We investigate a mediation model by incorporating emotional exhaustion as a mediator to connect the relationship between two stressors and psychological withdrawal behavior. In addition, we identify proactive personality as a key personal resource to moderator the above mediating effects. The two-wave panel data was collected through online questionnaire surveys with a one-month interval. This study targeted at employees worked in the United States and 213 valid questionnaires were collected. Our results show that: (1) challenge/hindrance stressors of hybrid work are positively related to emotional exhaustion; (2) emotional exhaustion mediates the relationship between challenge/hindrance stressors of hybrid work and psychological withdrawal behavior; (3) proactive personality weakens the positive relationship between challenge stressors of hybrid work and emotional exhaustion. However, the moderating effect of proactive personality on the indirect effect of hindrance stressors of hybrid work on psychological withdrawal behavior via emotional exhaustion was not found. The implications of this study for theory and practice are discussed.

中文翻译：

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混合工作压力源和心理退缩行为：情绪耗竭和主动人格的调节中介模型


本研究基于资源守恒理论，提出了一种混合工作对情绪和行为反应的挑战/阻碍压力源的理论模型。我们通过将情绪耗竭作为中介来研究中介模型，以连接两个压力源与心理退缩行为之间的关系。此外，我们将主动型人格确定为调节上述中介效应的关键个人资源。两波面板数据是通过在线问卷调查收集的，间隔为一个月。这项研究针对在美国工作的员工，收集了 213 份有效问卷。我们的结果表明：（1） 混合工作的挑战/障碍压力源与情绪耗竭呈正相关;（2） 情绪耗竭介导混合工作的挑战/障碍压力源与心理退缩行为之间的关系;（3） 主动型人格削弱了混合工作的挑战压力源与情绪耗竭之间的正向关系。然而，未发现主动型人格对混合工作阻碍压力源对通过情绪耗竭的心理退缩行为的间接影响的调节作用。讨论了这项研究对理论和实践的意义。