This study proposes a theoretical model of challenge/hindrance stressors of hybrid work on emotional and behavioral reactions based on the conservation of resources theory. We investigate a mediation model by incorporating emotional exhaustion as a mediator to connect the relationship between two stressors and psychological withdrawal behavior. In addition, we identify proactive personality as a key personal resource to moderator the above mediating effects. The two-wave panel data was collected through online questionnaire surveys with a one-month interval. This study targeted at employees worked in the United States and 213 valid questionnaires were collected. Our results show that: (1) challenge/hindrance stressors of hybrid work are positively related to emotional exhaustion; (2) emotional exhaustion mediates the relationship between challenge/hindrance stressors of hybrid work and psychological withdrawal behavior; (3) proactive personality weakens the positive relationship between challenge stressors of hybrid work and emotional exhaustion. However, the moderating effect of proactive personality on the indirect effect of hindrance stressors of hybrid work on psychological withdrawal behavior via emotional exhaustion was not found. The implications of this study for theory and practice are discussed.

中文翻译：

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混合工作压力源与心理退缩行为：情绪耗竭与主动人格的调节中介模型


本研究提出了基于资源守恒理论的混合工作的挑战/阻碍压力源对情绪和行为反应的理论模型。我们通过将情绪疲惫作为中介来研究中介模型，以连接两个压力源和心理退缩行为之间的关系。此外，我们将积极主动的人格视为调节上述中介效应的关键个人资源。两波面板数据通过在线问卷调查收集，间隔一个月。本研究以在美国工作的员工为对象，共收集有效问卷213份。我们的研究结果表明：（1）混合工作的挑战/阻碍压力源与情绪耗竭呈正相关； (2)情绪耗竭在混合工作挑战/阻碍压力源与心理退缩行为之间的中介作用; (3)主动性人格削弱了混合工作挑战压力源与情绪耗竭之间的正向关系。然而，混合工作的障碍性压力源通过情绪耗竭对心理退缩行为的间接影响并未发现主动性人格的调节作用。讨论了这项研究对理论和实践的影响。