Consumers are placing increasing importance on their health experiences during their hotel stays. Previous studies have explored the various factors influencing consumer health experiences from multiple independent micro-perspectives, such as hotel environment and service type. In addition to the lack of generalization of influencing factors and outcomes from an overall perspective, existing research also ignores the impact of some important macro variables, such as culture and time. To fill these gaps, this study adopted a meta-analytic approach, guided by the Ecological Systems Theory, and explored based on 44 independent studies obtained from 41 empirical papers with 19,625 participants. The findings of the study indicate that individual factors (e.g. consumer personal assessment, motivation, and personality), microsystem factors (e.g. hotel environment and hotel service), macrosystem factors (e.g. culture), and chronosystem factors (e.g. critical events) all have an impact on hotel consumer health. In addition, this study builds on the findings of existing research to summarise the gaps and shortcomings of this research topic. These findings can help hotels enhance consumer health experiences and promote related research.

中文翻译：

---

从生态系统理论视角探讨酒店消费者健康影响因素：荟萃分析研究


消费者越来越重视酒店住宿期间的健康体验。以往的研究从酒店环境、服务类型等多个独立的微观角度探讨了影响消费者健康体验的各种因素。现有研究除了缺乏从整体角度概括影响因素和结果外，还忽略了文化、时间等一些重要宏观变量的影响。为了填补这些空白，本研究采用了荟萃分析方法，以生态系统理论为指导，并基于 44 项独立研究进行了探索，这些研究来自 41 篇实证论文，涉及 19,625 名参与者。研究结果表明，个体因素（如消费者个人评价、动机和个性）、微观系统因素（如酒店环境和酒店服务）、宏观系统因素（如文化）和时间系统因素（如关键事件）都对酒店的影响产生影响。对酒店消费者健康的影响。此外，本研究在现有研究成果的基础上，总结了本研究课题的差距和不足。这些发现可以帮助酒店增强消费者的健康体验并促进相关研究。