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The Partners of My Partners: Shared Collaborative Experience and Team Performance in Surgical Teams
Journal of Management ( IF 9.3 ) Pub Date : 2024-09-10 , DOI: 10.1177/01492063241271197 Marco Tonellato 1 , Valentina Iacopino 2 , Daniele Mascia 3 , Alessandro Lomi 4
Journal of Management ( IF 9.3 ) Pub Date : 2024-09-10 , DOI: 10.1177/01492063241271197 Marco Tonellato 1 , Valentina Iacopino 2 , Daniele Mascia 3 , Alessandro Lomi 4
Affiliation
When teams in organizations are assembled to perform contingent tasks, team members carry with them experiences of prior interaction with partners in different teams. Focal team members share collaborative experiences to the extent that they worked with common external prior partners. Extending current research on team effectiveness, we investigate how shared collaborative experience (SCE) affects team performance. Consistent with the established understanding of team processes as carrying both a teamwork and a taskwork component, we conceptualize SCE as having two distinct dimensions that we call SCE extent and SCE diversity. We posit that high SCE extent increases the ability of teams to refine their teamwork processes, increasing their performance through enhanced coordination and reflexivity. We argue that high SCE diversity hinders the ability of teams to form a shared understanding of task demands, thus undermining team performance. Furthermore, we investigate the contingent effect of task complexity on the relationship between SCE and performance. We argue that the benefits of implicit coordination and the drawbacks of experience diversity decrease as tasks become more complex and require more explicit coordination and wider repertoires of responses. These predictions find support in an analysis of 1343 robot-assisted surgery operations performed by 114 surgeons during a four-year period in a private university hospital. By explicitly recognizing how team members benefit from the network of their shared prior partners, our study contributes to developing a new approach to study the effectiveness of temporary teams in organizations.
中文翻译:
我的合作伙伴的合作伙伴:共享手术团队的协作经验和团队绩效
当组织中的团队聚集起来执行临时任务时,团队成员会携带先前与不同团队中的合作伙伴互动的经验。核心团队成员分享与共同的外部先前合作伙伴合作的协作经验。扩展当前关于团队有效性的研究,我们研究共享协作体验 (SCE) 如何影响团队绩效。与对团队流程既包含团队合作又包含任务工作组成部分的既定理解一致,我们将 SCE 概念化为具有两个不同的维度,我们称之为 SCE 范围和 SCE 多样性。我们认为,高 SCE 程度可以提高团队完善团队合作流程的能力,通过增强协调性和反思性来提高绩效。我们认为,高度的 SCE 多样性阻碍了团队对任务需求形成共同理解的能力,从而损害了团队绩效。此外,我们还研究了任务复杂性对 SCE 和绩效之间关系的偶然影响。我们认为,随着任务变得更加复杂并且需要更明确的协调和更广泛的反应,隐性协调的好处和经验多样性的缺点就会减少。这些预测得到了对 114 名外科医生在四年期间在一所私立大学医院进行的 1343 例机器人辅助手术的分析的支持。通过明确认识到团队成员如何从他们共享的先前合作伙伴的网络中受益,我们的研究有助于开发一种新方法来研究组织中临时团队的有效性。
更新日期:2024-09-10
中文翻译:
我的合作伙伴的合作伙伴:共享手术团队的协作经验和团队绩效
当组织中的团队聚集起来执行临时任务时,团队成员会携带先前与不同团队中的合作伙伴互动的经验。核心团队成员分享与共同的外部先前合作伙伴合作的协作经验。扩展当前关于团队有效性的研究,我们研究共享协作体验 (SCE) 如何影响团队绩效。与对团队流程既包含团队合作又包含任务工作组成部分的既定理解一致,我们将 SCE 概念化为具有两个不同的维度,我们称之为 SCE 范围和 SCE 多样性。我们认为,高 SCE 程度可以提高团队完善团队合作流程的能力,通过增强协调性和反思性来提高绩效。我们认为,高度的 SCE 多样性阻碍了团队对任务需求形成共同理解的能力,从而损害了团队绩效。此外,我们还研究了任务复杂性对 SCE 和绩效之间关系的偶然影响。我们认为,随着任务变得更加复杂并且需要更明确的协调和更广泛的反应,隐性协调的好处和经验多样性的缺点就会减少。这些预测得到了对 114 名外科医生在四年期间在一所私立大学医院进行的 1343 例机器人辅助手术的分析的支持。通过明确认识到团队成员如何从他们共享的先前合作伙伴的网络中受益,我们的研究有助于开发一种新方法来研究组织中临时团队的有效性。