Despite the increasing empirical research on CSR, scholars lack a systematic and holistic understanding of the mechanisms by which employees perceive CSR. This paper presents a meta-analytical study and builds a framework of employee perceptions of CSR and their antecedents, outcomes, and conditional variables in tourism and hospitality. Results based on 143 correlations from 65 studies indicated that employee perceptions of CSR are related to antecedents including transformational, ethical, and servant leadership, as well as related to outcomes including firm performance, reputation, employee psychological states, and behavioural responses. The study examined potential moderating variables including national culture, industry type, and COVID-19 pandemic phase. This meta-analytic research promotes the advancement of the employee perceptions of CSR literature and provides effective guidance for managers to understand CSR practices.

中文翻译：

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旅游和酒店业员工对企业社会责任看法的元分析：前因、结果和界限


尽管关于企业社会责任的实证研究不断增多，但学者们对员工感知企业社会责任的机制缺乏系统、整体的认识。本文提出了一项荟萃分析研究，并构建了员工对企业社会责任及其在旅游业和酒店业的前因、结果和条件变量的看法框架。基于 65 项研究的 143 项相关性的结果表明，员工对企业社会责任的看法与变革型领导、道德型领导和仆人式领导等前因相关，也与公司绩效、声誉、员工心理状态和行为反应等结果相关。该研究考察了潜在的调节变量，包括民族文化、行业类型和 COVID-19 大流行阶段。这项荟萃分析研究促进了员工对企业社会责任文献认知的提升，为管理者理解企业社会责任实践提供了有效指导。