Despite the increasing empirical research on CSR, scholars lack a systematic and holistic understanding of the mechanisms by which employees perceive CSR. This paper presents a meta-analytical study and builds a framework of employee perceptions of CSR and their antecedents, outcomes, and conditional variables in tourism and hospitality. Results based on 143 correlations from 65 studies indicated that employee perceptions of CSR are related to antecedents including transformational, ethical, and servant leadership, as well as related to outcomes including firm performance, reputation, employee psychological states, and behavioural responses. The study examined potential moderating variables including national culture, industry type, and COVID-19 pandemic phase. This meta-analytic research promotes the advancement of the employee perceptions of CSR literature and provides effective guidance for managers to understand CSR practices.

中文翻译：

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员工对旅游和酒店业 CSR 看法的荟萃分析：前因、结果和界限


尽管对 CSR 的实证研究越来越多，但学者们对员工感知 CSR 的机制缺乏系统和全面的理解。本文提出了一项元分析研究，并建立了员工对旅游和酒店业 CSR 及其前因、结果和条件变量的看法框架。基于 65 项研究的 143 个相关性的结果表明，员工对 CSR 的看法与前因有关，包括变革型、道德和仆人式领导，以及与公司绩效、声誉、员工心理状态和行为反应等结果有关。该研究考察了潜在的调节变量，包括国家文化、行业类型和 COVID-19 大流行阶段。这项元分析研究促进了员工对 CSR 文献认知的进步，并为管理人员理解 CSR 实践提供了有效的指导。