Team diversity holds promises and challenges for team performance. The promise of diversity lies in synergy generated from exchange and integration of diverse perspectives; the challenge lies in social categorization processes that give rise to biases favoring similar others over dissimilar others that disrupt team collaboration. I discuss theory capturing these paths to synergetic and disruptive effects and their contingencies as well as the evidence in research in team diversity and performance. I conclude that the evidence is consistent with the theory, but increasingly suffers from proliferation of moderators and mediators without integrative efforts to consolidate accumulating insights. I also identify theoretical parallels between the study of diversity and demographic dissimilarity as opportunity to develop integrative theory.

中文翻译：

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团队多样性和团队绩效：协同效应和破坏性效应的路径


团队多样性为团队绩效带来了希望和挑战。多样性的希望在于不同观点的交流和融合所产生的协同作用；挑战在于社会分类过程，它会产生偏爱相似的人而不是不相似的人的偏见，从而破坏团队协作。我讨论了捕捉这些协同效应和破坏性效应及其偶发事件的路径的理论，以及团队多样性和绩效研究的证据。我的结论是，证据与理论是一致的，但越来越多地受到主持人和调解员激增的影响，而没有采取综合努力来巩固积累的见解。我还认为多样性研究和人口差异研究之间的理论相似之处是发展综合理论的机会。