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Artificial intelligence and project management: An empirical investigation on the appropriation of generative Chatbots by project managers
Journal of Innovation & Knowledge ( IF 15.6 ) Pub Date : 2024-08-17 , DOI: 10.1016/j.jik.2024.100545
Alberto Michele Felicetti , Antonio Cimino , Alberto Mazzoleni , Salvatore Ammirato

The integration of generative AI tools, such as chatbots, into project management is revolutionizing the field. This paper explores how project managers are adopting and adapting these tools, specifically focusing on ChatGPT, for enhanced project management. Using Adaptive Structuration Theory, the study examines project managers' appropriation of generative AI. It considers factors like Innovation Attitude, Peer Influence, and Task-Technology Fit, employing a survey of Italian project managers. The approach adopted to analyze data is based on Partial Least Square - Structural Equation Modeling. The research confirms the significance of the hypothesized antecedents in AI tool appropriation. Innovation Attitude and Peer Influence are shown to positively impact the creative and 'unfaithful' use of AI in project management. Task-Technology Fit is crucial for effective AI integration, impacting both creative behaviour and unfaithful appropriation. The study highlights the role of an innovative mindset, peer dynamics, and task compatibility in the effective use of AI tools in project management. It suggests potential areas for future research, including exploring cultural and organizational contexts and the rapid evolution of AI technologies.

中文翻译:


人工智能与项目管理:项目经理使用生成式聊天机器人的实证调查



将聊天机器人等生成式人工智能工具集成到项目管理中正在彻底改变该领域。本文探讨了项目经理如何采用和调整这些工具,特别关注 ChatGPT,以增强项目管理。该研究利用自适应结构理论来检验项目经理对生成式人工智能的使用情况。它通过对意大利项目经理的调查,考虑了创新态度、同行影响力和任务技术契合度等因素。分析数据所采用的方法基于偏最小二乘-结构方程模型。该研究证实了人工智能工具挪用中假设的前因的重要性。研究表明,创新态度和同行影响力对项目管理中人工智能的创造性和“不忠实”使用产生积极影响。任务与技术的契合对于有效的人工智能集成至关重要,它会影响创造性行为和不忠实的挪用。该研究强调了创新思维、同事动态和任务兼容性在项目管理中有效使用人工智能工具方面的作用。它提出了未来研究的潜在领域,包括探索文化和组织背景以及人工智能技术的快速发展。
更新日期:2024-08-17
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