Purpose

This paper aims to explore factors influencing suppliers' acceptance, integration challenges, expected benefits and support from customers when implementing a customer-introduced digital supply chain system.

Design/methodology/approach

The study investigates the perspective of suppliers using a mixed methodology approach that combines qualitative interviews with a large-scale quantitative survey conducted among 220 internationally located suppliers of an automotive-industrial firm.

Findings

As a result, the authors identified 11 factors that drive suppliers' acceptance of customer-introduced digital supply chain systems. These factors have been ranked based on their importance. The top three important factors identified were the digital system being provided at no cost to the suppliers, the system's ability to save time and the system offering benefits to the suppliers.

Research limitations/implications

Further research can be conducted to validate the perspective of suppliers in other industries. Additionally, future studies can investigate the effectiveness of fulfilling these acceptance factors within an actual digital integration setup.

Practical implications

Companies can leverage these insights to accelerate their digital supply chain integration efforts. The insights on acceptance factors, challenges, benefits and support expected by suppliers can serve as a valuable guide for policy and decision makers within the industry.

Originality/value

To the best of the authors’ knowledge, this study is among the first to investigate the perspective of suppliers in the integration of a customer's digital supply chain. By including the supplier's perspective, this study makes a significant contribution to the academic literature about supply chain digitalisation.

中文翻译：

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供应商连接：如何获得供应商接受数字供应链系统集成的研究

 目的

本文旨在探讨在实施客户引入的数字供应链系统时影响供应商接受度、​​集成挑战、预期收益和客户支持的因素。

设计/方法论/途径

该研究采用混合方法来调查供应商的观点，该方法将定性访谈与对一家汽车工业公司的 220 家国际供应商进行的大规模定量调查相结合。

 发现

结果，作者确定了推动供应商接受客户引入的数字供应链系统的 11 个因素。这些因素已根据其重要性进行了排名。确定的三个重要因素是免费向供应商提供的数字系统、系统节省时间的能力以及系统为供应商带来的好处。

研究局限性/影响

可以进行进一步的研究来验证其他行业供应商的观点。此外，未来的研究可以调查在实际数字集成设置中满足这些接受因素的有​​效性。

 实际意义

公司可以利用这些见解来加速其数字供应链整合工作。关于供应商期望的接受因素、挑战、收益和支持的见解可以为行业内的政策和决策者提供宝贵的指导。

 原创性/价值

据作者所知，这项研究是第一个调查供应商在客户数字供应链整合中的视角的研究。通过纳入供应商的视角，这项研究对供应链数字化的学术文献做出了重大贡献。