The global tourism industry, a significant contributor to the world economy, often grapples with challenges related to the interactions between resident communities and tourists. This study, testing a cognitive appraisal theoretical model, explores how the quality of interactions (situation) between residents and tourists influences emotional solidarity (appraisal), which explains perceived emotions associated with tourists, and how these, in turn, affect residents' desire to engage in specific behaviors with tourists. Survey data were collected from a sample of Fijian residents ( = 407) in six tourism destinations using a mall-intercept method and analyzed using co-variance-based structural equation modelling. Of the 13 proposed hypotheses, nine were significant, with variances explained ranging from 17 to 48%. These findings make a meaningful contribution to the literature and present crucial insights and actionable strategies for tourist stakeholders.

中文翻译：

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优质互动引发居民与游客互动的愿望：认知评价模型


全球旅游业是世界经济的重要贡献者，经常面临与居民社区和游客之间互动相关的挑战。本研究测试了认知评价理论模型，探讨了居民和游客之间互动（情境）的质量如何影响情感团结（评价），这解释了与游客相关的感知情感，以及这些反过来如何影响居民的愿望与游客进行特定的行为。使用商场截距法从六个旅游目的地的斐济居民样本 (= 407) 中收集调查数据，并使用基于协方差的结构方程模型进行分析。在提出的 13 个假设中，有 9 个是显着的，解释的方差范围为 17% 至 48%。这些发现对文献做出了有意义的贡献，并为旅游利益相关者提供了重要的见解和可行的策略。