A growing body of research shows that rudeness negatively affects individual functioning and performance. Considerably less is known about how rudeness affects team processes and outcomes. In a series of five studies aimed at extending theories of the social-cognitive implications of rudeness to the team level, we show that rudeness is detrimental to team functioning. Using an experimental design, Study 1 shows that teams encountering rudeness perform worse than other teams. Study 2, a medical simulation study, explains this effect by showing that medical teams exposed to rudeness are less likely than other teams to share information and workload and, in turn, execute a variety of medical procedures less well. Studies 3a and 3b highlight the mediating role played by social value orientation (SVO), demonstrating that rudeness elicits these effects by diminishing members' SVO (i.e., making team members less prosocial and more pro-self). In turn, Study 4 shows that rudeness-diminished SVO explains reduced information sharing in teams. Finally, Study 5, a laboratory study, tests a full serial mediation model, demonstrating that rudeness decreases team members' SVO, which in turn reduces team information sharing and, as a result, encumbers team performance. Overall, these findings show that rudeness can have severe implications for team functioning and may even have life-threatening consequences. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

中文翻译：

---

粗鲁和团队绩效：通过成员社会价值取向和协调团队流程产生的不利影响。


越来越多的研究表明，粗鲁会对个人的功能和表现产生负面影响。关于粗鲁如何影响团队流程和结果，人们知之甚少。在旨在将粗鲁的社会认知影响理论扩展到团队层面的五项系列研究中，我们表明粗鲁对团队运作有害。研究 1 使用实验设计表明，遇到粗鲁行为的团队表现比其他团队差。研究 2 是一项医学模拟研究，它通过表明暴露于粗鲁行为的医疗团队比其他团队更不可能共享信息和工作量，反过来，执行各种医疗程序的能力也较差。研究 3a 和 3b 强调了社会价值取向 （SVO） 所起的中介作用，表明粗鲁通过减少成员的 SVO（即使团队成员不那么亲社会而更亲自我）来引发这些影响。反过来，研究 4 表明，粗鲁程度降低的 SVO 解释了团队中信息共享的减少。最后，研究 5 是一项实验室研究，测试了一个完整的系列中介模型，表明粗鲁会降低团队成员的 SVO，这反过来又会减少团队信息共享，从而影响团队绩效。总体而言，这些发现表明，粗鲁会对团队运作产生严重影响，甚至可能产生危及生命的后果。（PsycInfo 数据库记录 （c） 2024 APA，保留所有权利）。