OBJECTIVE We conducted three preregistered studies to examine whether victims of crime are more receptive to apologies in victim-offender mediation if they feel they know the "whole" truth about a crime. HYPOTHESES We predicted that making salient the completeness (vs. incompleteness) of knowledge about a crime would lead victims to (a) have a greater sense of truth knowing and (b) view an apology more favorably. METHOD Participants in Study 1 (N = 380; Mage = 41.2 years; 51% men; 78% White) and Study 2 (N = 550; Mage = 41.0 years; 65% women; 72% White) imagined being the victim of cybercrime. Participants in Study 3 (N = 670; Mage = 42.7 years; 52% men; 72% White) were real crime victims. Participants imagined taking part in victim-offender mediation during which the offender apologized, and then they evaluated the apology after answering questions that made salient what they either knew or did not know about the crime (complete knowledge salience vs. incomplete knowledge salience). Participants in Study 2 received additional information about the crime from either the offender or the police to test whether truth source acts as a moderator. RESULTS Participants in the complete (vs. incomplete) knowledge salience condition reported greater truth knowing (Study 1 d = 1.40, Study 2 d = 1.26, Study 3 d = 0.58), readiness for an apology (Study 1 d = 0.25; Study 2 d = 0.23; Study 3 d = 0.09, nonsignificant), perceived completeness of an apology (Study 1 d = 0.26, Study 2 d = 0.31, Study 3 d = 0.19), and acceptance of an apology (Study 1 d = 0.22; Study 2 d = 0.21; Study 3 d = 0.10, nonsignificant). In Study 2, truth source moderated the effect only on apology acceptance (η2 = .009). Across the three studies, complete (vs. incomplete) knowledge salience was indirectly positively related to apology readiness, apology completeness, and apology acceptance (nonsignificant in Study 3), via truth knowing. CONCLUSIONS Instances of victim-offender mediation should ensure that victims' need for truth is satisfied because this may increase the effectiveness of apologies. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

中文翻译：

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真相在受害者与犯罪者调解中的作用：感觉自己了解“全部”真相的犯罪受害者更容易接受道歉。


目的 我们进行了三项预先注册的研究，以检验如果犯罪受害者认为自己了解犯罪的“全部”真相，他们是否更容易接受受害者与犯罪者调解中的道歉。假设我们预测，突出犯罪知识的完整性（相对于不完整性）将导致受害者（a）对真相有更大的认识，并且（b）更有利地看待道歉。方法 研究 1（N = 380；Mage = 41.2 岁；51% 男性；78% 白人）和研究 2（N = 550；Mage = 41.0 岁；65% 女性；72% 白人）的参与者想象自己是网络犯罪的受害者。研究 3 的参与者（N = 670；法师 = 42.7 岁；52% 男性；72% 白人）是真正的犯罪受害者。参与者想象参加受害人与犯罪人的调解，在此期间犯罪人道歉，然后他们在回答突出他们对犯罪了解或不了解的问题（完全知识显着性与不完全知识显着性）后评估道歉。研究 2 的参与者从犯罪者或警方处获得了有关犯罪的额外信息，以测试真相来源是否充当调节者。结果 处于完整（相对于不完整）知识显着状态的参与者报告了更大的真相认知（研究 1 d = 1.40，研究 2 d = 1.26，研究 3 d = 0.58），准备道歉（研究 1 d = 0.25；研究 2） d = 0.23；研究 3 d = 0.09，不显着），感知的道歉完整性（研究 1 d = 0.26，研究 2 d = 0.31，研究 3 d = 0.19），以及接受道歉（研究 1 d = 0.22；研究 2 d = 0.21；研究 3 d = 0.10，不显着）。在研究 2 中，真相来源仅调节了道歉接受度的影响 (η2 = .009)。在这三项研究中，完成（与 通过了解真相，知识显着性与道歉准备度、道歉完整性和道歉接受度间接正相关（在研究 3 中不显着）。结论 受害者与犯罪者的调解应确保受害者了解真相的需要得到满足，因为这可能会提高道歉的有效性。 （PsycInfo 数据库记录 (c) 2024 APA，保留所有权利）。