Purpose

Organizations increasingly use knowledge arbitrage to stimulate innovation and achieve competitive advantage. However, in knowledge management its use in startups is yet unexplored. This study aims to examine the utilization of knowledge arbitrage by startups, specifically during COVID-19.

Design/methodology/approach

This study employed an open-ended essay methodology to explore the drivers and barriers that startups face in utilizing knowledge arbitrage. We collected data from 40 participants to understand the role of knowledge arbitrage in startups’ knowledge management practices.

Findings

This study’s findings highlight the significance of knowledge arbitrage for startups. The benefits identified include organizational benefits such as building networks, innovating new products and achieving competitive advantage and financial benefits such as cost reduction and sales growth. The study also identifies several technological and organizational drivers and barriers that startups confront during knowledge arbitrage.

Originality/value

This study contributes to the existing literature on knowledge management by extending our understanding of knowledge arbitrage’s role in startups. Additionally, it sheds light on the importance of knowledge arbitrage for startups and the challenges they face, particularly in a disrupted environment reared by COVID-19. The study provides insights for the scholars and practitioners interested in effective knowledge management in startups.

中文翻译：

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释放知识套利潜力：通过知识管理为初创企业赋能

 目的

组织越来越多地利用知识套利来刺激创新并获得竞争优势。然而，在知识管理方面，它在初创企业中的应用尚未得到探索。本研究旨在考察初创公司对知识套利的利用情况，特别是在 COVID-19 期间。

设计/方法论/途径

本研究采用开放式论文方法来探讨初创企业在利用知识套利时面临的驱动因素和障碍。我们收集了 40 名参与者的数据，以了解知识套利在初创公司知识管理实践中的作用。

 发现

这项研究的结果强调了知识套利对于初创企业的重要性。确定的收益包括组织收益（例如建立网络、创新新产品和实现竞争优势）以及财务收益（例如成本降低和销售增长）。该研究还确定了初创企业在知识套利过程中面临的一些技术和组织驱动因素以及障碍。

 原创性/价值

这项研究通过扩展我们对知识套利在初创企业中的作用的理解，为现有的知识管理文献做出了贡献。此外，它还揭示了知识套利对初创企业的重要性及其面临的挑战，特别是在 COVID-19 造成的破坏环境中。该研究为对初创企业有效知识管理感兴趣的学者和从业者提供了见解。