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Organizational decision making and analytics: An experimental study on dashboard visualizations
Information & Management ( IF 8.2 ) Pub Date : 2024-07-29 , DOI: 10.1016/j.im.2024.104011
Sara Hjelle , Patrick Mikalef , Najwa Altwaijry , Vinit Parida

Although analytics have become a widespread practice, we still have minimal knowledge about how dashboards influence decision-makers and through what mechanisms they enhance decision making. In this study, we built on an experiment-based approach with mock-up visualizations and recruited 524 participants, who were divided into two groups (A and B) with variations in their visualizations. We found that the , and of information indirectly affect decision making quality by reducing the perceived task complexity and enhancing information satisfaction. Our results contribute to a better understanding of the role of visual representation of information quality on dashboard visualizations.

中文翻译:


组织决策和分析:仪表板可视化的实验研究



尽管分析已成为一种广泛的实践,但我们对于仪表板如何影响决策者以及它们通过哪些机制增强决策制定仍然知之甚少。在这项研究中,我们基于基于实验的方法和可视化模型,招募了 524 名参与者,他们被分为两组(A 和 B),其可视化效果各不相同。我们发现信息的 、 和 可以通过降低感知任务复杂性和提高信息满意度来间接影响决策质量。我们的结果有助于更好地理解信息质量的视觉表示在仪表板可视化中的作用。
更新日期:2024-07-29
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