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My manager endorsed my coworkers' voice: Understanding observers' positive and negative reactions to managerial endorsement of coworker voice.
Journal of Applied Psychology ( IF 9.4 ) Pub Date : 2024-01-25 , DOI: 10.1037/apl0001180 Emily C Poulton 1 , Szu-Han Joanna Lin 2 , Shereen Fatimah 3 , Cony M Ho 4 , D Lance Ferris 5 , Russell E Johnson 6
Journal of Applied Psychology ( IF 9.4 ) Pub Date : 2024-01-25 , DOI: 10.1037/apl0001180 Emily C Poulton 1 , Szu-Han Joanna Lin 2 , Shereen Fatimah 3 , Cony M Ho 4 , D Lance Ferris 5 , Russell E Johnson 6
Affiliation
Research on managerial voice endorsement has primarily focused on the processes and conditions through which voicers receive their managers' endorsement. We shift this focus away from the voicers, focusing instead on the dual reactions that endorsement generates for observing employees. Drawing from an approach-avoidance framework, we propose that managerial endorsement of coworker voice could be perceived as a positive and negative stimulus for observers, prompting them to approach opportunities and avoid threats, respectively. Results from a preregistered experiment and a multiwave, multisource field study revealed that managerial endorsement of coworker voice was positively related to observers' voice instrumentality, thus prompting them to engage in approach behaviors (i.e., voice). We also found that managerial endorsement of coworker voice was positively related to observers' voice threat, triggering avoidant behaviors (i.e., avoidance-oriented counterproductive work behaviors). Further, we found that the avoidant reactions more pronounced for observers with higher (vs. lower) neuroticism. Overall, our research extends theory by demonstrating the rippling effects that voice endorsement can ignite throughout the workgroup. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
中文翻译:
我的经理认可了我同事的声音:了解观察者对管理层认可同事声音的积极和消极反应。
关于管理者声音认可的研究主要集中在声音表达者获得管理者认可的过程和条件。我们将注意力从发声者身上转移开,转而关注认可对观察员工产生的双重反应。根据接近-回避框架,我们提出,管理层对同事声音的认可可以被视为对观察者的积极和消极刺激,分别促使他们接近机会和避免威胁。预先注册的实验和多波、多源实地研究的结果表明,管理者对同事声音的认可与观察者的声音工具呈正相关,从而促使他们采取接近行为(即声音)。我们还发现,管理层对同事声音的认可与观察者的声音威胁呈正相关,引发回避行为(即以回避为导向的适得其反的工作行为)。此外,我们发现对于神经质较高(相对于较低)的观察者来说,回避反应更为明显。总体而言,我们的研究通过证明声音认可可以在整个工作组中引发连锁反应,扩展了理论。 (PsycInfo 数据库记录 (c) 2024 APA,保留所有权利)。
更新日期:2024-01-25
中文翻译:
我的经理认可了我同事的声音:了解观察者对管理层认可同事声音的积极和消极反应。
关于管理者声音认可的研究主要集中在声音表达者获得管理者认可的过程和条件。我们将注意力从发声者身上转移开,转而关注认可对观察员工产生的双重反应。根据接近-回避框架,我们提出,管理层对同事声音的认可可以被视为对观察者的积极和消极刺激,分别促使他们接近机会和避免威胁。预先注册的实验和多波、多源实地研究的结果表明,管理者对同事声音的认可与观察者的声音工具呈正相关,从而促使他们采取接近行为(即声音)。我们还发现,管理层对同事声音的认可与观察者的声音威胁呈正相关,引发回避行为(即以回避为导向的适得其反的工作行为)。此外,我们发现对于神经质较高(相对于较低)的观察者来说,回避反应更为明显。总体而言,我们的研究通过证明声音认可可以在整个工作组中引发连锁反应,扩展了理论。 (PsycInfo 数据库记录 (c) 2024 APA,保留所有权利)。