Digitalization of the healthcare industry is a major trend and focus worldwide. It has the capability to improve the quality of care, reduce costs, and increase accessibility. India’s Healthcare Vision 2030 serves as a driving force compelling healthcare organization in India to embrace digitalization in their operations and services. We surveyed Indian healthcare employees to provide a comprehensive understanding of how external factors impact an organization's internal resources towards successful adoption of healthcare digitalization. The integration of three theoretical perspectives Institutional Theory (IP), Resource-Based View (RBV), and Absorptive Capacity Theory (ACT)) enables a more holistic and intricacies view. Our results emphasize that healthcare digital transformation requires more than just investment and time. Neglecting to respond to external pressures can lead to limited outcomes in digitalization efforts. It necessitates the presence of an appropriate organizational culture, accompanied by strong belief and support from top management.

医疗健康行业数字化是全球的大趋势和焦点。它有能力提高护理质量、降低成本并增加可及性。印度的 2030 年医疗保健愿景是迫使印度医疗保健组织在其运营和服务中采用数字化的驱动力。我们对印度医疗保健员工进行了调查，以全面了解外部因素如何影响组织的内部资源，以成功采用医疗保健数字化。制度理论（IP）、基于资源的观点（RBV）和吸收能力理论（ACT）这三种理论观点的整合使我们能够获得更全面、更复杂的观点。我们的结果强调，医疗保健数字化转型需要的不仅仅是投资和时间。忽视应对外部压力可能会导致数字化工作的成果有限。它需要适当的组织文化，以及高层管理人员的坚定信念和支持。