Popular perceptions of a destination could be shaped and changed by a crisis event, even if this event was at an end. However, few studies have explored the content and formation of destination stereotypes in the crisis context. This study aims to fill this gap by conducting qualitative research based on 34 interviews and 133 online posts. The results reveal four categories of destination stereotypes: unsafe, uncivilized, distanced, and victim. They are affected by seven influencing factors covering event characteristics, government management, individual cognition, psychological proximity, popular behaviors and attitudes, group relations, and information transmission. In addition, an integrative model of the formation of destination stereotypes is suggested to explain the interrelationships and synergistic effects among these influencing factors. This study offers comprehensive insights into destination stereotypes in the context of crisis events and provides implications for destination managers to suppress and weaken stereotypes through crisis management.

中文翻译：

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不可磨灭的污点：探索危机事件后的目的地刻板印象


危机事件可能会塑造和改变人们对目的地的看法，即使该事件已经结束。然而，很少有研究探讨危机背景下目的地刻板印象的内容和形成。本研究旨在通过基于 34 次访谈和 133 篇在线帖子进行定性研究来填补这一空白。结果揭示了四类目的地刻板印象：不安全、不文明、距离遥远和受害者。其受到事件特征、政府管理、个体认知、心理接近、大众行为态度、群体关系、信息传播等七大影响因素的影响。此外，还提出了目的地刻板印象形成的综合模型来解释这些影响因素之间的相互关系和协同效应。这项研究提供了对危机事件背景下的目的地刻板印象的全面见解，并为目的地管理者通过危机管理抑制和削弱刻板印象提供了启示。