Domestic violence remains a complex and challenging issue, particularly for professionals engaged in providing support to victims. The occurrence of emergency situations, such as the COVID-19 pandemic, further exacerbates the difficulties faced by these practitioners. This study aims to explore the lived experiences of professionals working with domestic violence victims, with a specific focus on the primary challenges encountered during interventions. It also aims to identify key guidelines that could enhance their practices. Twenty-four professionals from the domestic violence victim support in Portugal participated in this qualitative research. Through semi-structured interviews and thematic analysis, the study identified a range of challenges professionals confront in their intervention efforts. These challenges encompassed various aspects of the intervention process, vulnerabilities observed in victims, and the existing support system. Furthermore, the study uncovered specific challenges posed by the COVID-19 pandemic. Alongside these challenges, the research highlighted a set of recommendations designed to refine intervention strategies and promote better professional adaptation. The findings underscore the array of challenges that professionals grapple with, impacting both their strategies for intervention and their overall well-being. Thus, the development of effective intervention methodologies for professionals and organizations emerges as a crucial endeavor, essential for assisting domestic violence victims in their daily lives and enhancing preparedness for potential future crises.

中文翻译：

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揭秘与家庭暴力受害者打交道的葡萄牙专业人士的叙述：持续的挑战和新的 COVID-19 影响


家庭暴力仍然是一个复杂且具有挑战性的问题，特别是对于为受害者提供支持的专业人员而言。 COVID-19大流行等紧急情况的发生，进一步加剧了这些从业者面临的困难。本研究旨在探讨与家庭暴力受害者打交道的专业人员的生活经历，特别关注干预期间遇到的主要挑战。它还旨在确定可以加强其实践的关键准则。来自葡萄牙家庭暴力受害者支持机构的 24 名专业人士参与了这项定性研究。通过半结构化访谈和主题分析，该研究确定了专业人士在干预工作中面临的一系列挑战。这些挑战涵盖干预过程的各个方面、受害者中观察到的脆弱性以及现有的支持系统。此外，该研究还揭示了 COVID-19 大流行带来的具体挑战。除了这些挑战之外，该研究还强调了一系列旨在完善干预策略并促进更好的职业适应的建议。研究结果强调了专业人士面临的一系列挑战，这些挑战影响着他们的干预策略和整体福祉。因此，为专业人员和组织制定有效的干预方法成为一项至关重要的努力，对于帮助家庭暴力受害者的日常生活和加强对未来潜在危机的准备至关重要。